Customer reviews from HENCKELS
Henckels - Poultry Shears - Stainless Steel
Average customer rating
3.5 out of 5
3.5
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
7
4 Stars
15
3 Stars
2
2 Stars
1
1 Star
6
72%of customers recommend this product. 
(
21 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Henckels - Poultry Shears - Stainless Steel
Customer Rating
1 out of 5
1
Disappointing
on September 13, 2026
Posted by: KJ
from Northern California
Purchased to process game birds. I have only tried on dove and they will not cut the skin. The skin of a dove is too much for these! After having many, many Henckels knives, I expected much more.
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, September 14, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to investigate.

Please reach out to our customer service team (hello@henckels.com) with a description of the issue, photos of the area of concern, and your proof of purchase, and a member of our team will be happy to assist.
Written by a customer while visiting HENCKELS
Customer Rating
4 out of 5
4
Makes "Carving Up" Chicken a Breeze!
on June 19, 2025
Posted by: FoodieMomof3
These shears make it so unbelievably easy to "carve up" my roast chicken and I no longer have to worry about dulling my knives when I inevitably try to quarter in the wrong place. Can't wait to use these to spatchcock a chicken for the grill this summer!
My only issue with these shears is that sometimes the latch catches when they're in use and you need to re-open it.
Response from HENCKELSBy Consumer Relations, June 19, 2025
Thank you for your review and for choosing Henckels for your Kitchen needs!
We're sorry to hear that the Henckels Poultry Shears latch sometimes catches when in use. Thank you for taking the time to provide us with valuable feedback, we will most certainly forward your feedback to the appropriate brand management team.
If you have any questions, please do not hesitate to reach out to us by email at hello@henckels.com
Our dedicated consumer service team will respond as quickly as possible!
Written by a customer while visiting HENCKELS
Customer Rating
4 out of 5
4
Great Shears
on February 8, 2024
Posted by: BeeJayGee
[This review was collected as part of a promotion.] Excited to have purchased these shears. I love how sturdy they are and that they have a safety latch to prevent the blades from opening when stored away. Too bad the blades don’t come apart (thus the 4 stars); this would make washing and drying much better. Other than that, very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5 out of 5
5
Great design and quality!
on January 13, 2024
Posted by: Holla
Frequency of use:Monthly
[This review was collected as part of a promotion.] These poultry shears were a bit of a splurge, but totally worth it! Very happy with the quality and ergonomic design. These shears have a great shape giving them leverage and comfort to not fatigue your hands. They're by far the best quality and design I've had, my only regret is not splurging sooner!
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
3 out of 5
3
Shearing scissor
on December 30, 2023
Posted by: Vbob
[This review was collected as part of a promotion.] I think it is ok.
Not sharp enough as I expected tobe
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, January 2, 2024
Thank you for your review and for your feedback. This is not common. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
Written by a customer while visiting HENCKELS
Customer Rating
2 out of 5
2
Doesn't cut any more after a few years
on May 29, 2021
Posted by: rarecat
I love the ergonomics and it worked really well for a few years. But now, it doesn't cut any more. I thought it may be the screw was loose. But it still doesn't cut after I tightened it.
No, I would not recommend this to a friend.
Written by a customer while visiting HENCKELS
Customer Rating
1 out of 5
1
BROKEN SPRING AGAIN!!!!
on January 17, 2021
Posted by: kamil kamil
Frequency of use:Monthly
BROKEN SPRING AGAIN!!!! 2nd pair within a 3 years. The same problem.
No, I would not recommend this to a friend.
Written by a customer while visiting HENCKELS
Customer Rating
5 out of 5
5
great shears
on July 10, 2020
Posted by: DanCooks
Frequency of use:Monthly
A great set of poultry shears without spending too much. The blades are super sharp and strong and cut right through. The handles are comfortable and i feel confident in the locking mechanism.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
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