Customer reviews from Zwilling.com
ZWILLING - Henckels Bellasera Satin 45-pc 18/10 Flatware Set - Stainless Steel
Average customer rating
4.9
(1,037 Reviews)
Rating breakdown 1,037 reviews
5 Stars
936
4 Stars
93
3 Stars
4
2 Stars
2
1 Star
2
98%of customers recommend this product.
(
963 out of
983)
Customer Reviews for ZWILLING - Henckels Bellasera Satin 45-pc 18/10 Flatware Set - Stainless Steel
Customer Rating
2
Great set but already wearing!
on November 23, 2019
Posted by: Hilly
from Cincinnati OH
Frequency of use:Daily
I love the bellasara set with its sleek design and craftsmanship. I also know the quality reputation this company has with products over the years - which is why I registered for this on my wedding registry. We were married in 2017 and I’ve begun to notice the knives and a few other pieces are getting brown spots and rusting after washing in our dishwasher. there isn’t a reason why on our end - no heavy use or scratching. I’m going to look into our warranty, but the process of mailing and shipping the flatware set for 6 weeks is a bit of a nuisance. For the price of the product and the company reputation - I wouldn’t recommend after my experience!
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, November 24, 2019
Thank you for your feedback. While our flatware is very corrosion-resistant, it can rust if left in the dishwasher or otherwise wet for an extended period of time. To preserve the beauty and prolong the lifespan of your flatware, we recommend hand washing. You can find this and other helpful cleaning and maintenance instructions in the use and care guide included with the purchase. If you feel you are experiencing a potential defect, we are happy to help if you would like to proceed with your warranty claim.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Really like it
on July 20, 2019
Posted by: Cholmes23
from Milwaukee wi
Frequency of use:Daily
Looks and feels great. Good finish and weight. Incredibly wasteful packaging though..... could have been 1/3 the size.
I would recommend this to a friend!
Response from Zwilling.comBy Consumer Relations, July 21, 2019
Thank you for taking the time to review this product. We are happy to hear you love the flatware, and we have passed on your concerns about the packaging to our product management. Happy cooking!
Written by a customer while visiting Zwilling.com
Customer Rating
4
looks great
on April 14, 2019
Posted by: Chuck lin
from Maryland
Frequency of use:Daily
I purchased this a few months back, I liked the look especially the knife, what a mistake! The reason I purchased was the knife and after using the knife is the problem. most plates are not flat their goes the problem. I dare you to transfer the plate from the dining tabel to the kitchen with this nife on the plate. It falls off the plate no matter how you put it on the plate. I like the set now I want to see if I can purchase a few knife ( std flat style that will match).
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, April 14, 2019
Thank you for taking the time to review your purchase. We appreciate your feedback and have passed it along to our flatware design team for future consideration. Happy cooking!
Written by a customer while visiting Zwilling.com
Posted by: Cscs
from California
Frequency of use:Daily
Verified Purchase:Yes
We are loving our silverware and matching steak knives! We’ve had no problems and we’ve had them about 2 weeks. So far so good. We love the shape and the way they feel in your hand. Very happy with our purchase.
I would recommend this to a friend!
Response from Zwilling.comBy Consumer Relations, March 27, 2019
Thank you so much for making our day! We love positive feedback, and thank you for taking the time to share your wonderful experience with us! We hope to hear from you again soon. Happy cooking!
Written by a customer while visiting Zwilling.com
Customer Rating
5
on December 22, 2016
Posted by: drugarka
from chicago
Gender:Female
Frequency of use:Daily
I just bought this set and I love it. It is very sleek and most durable finish of all. Medium weight and size for children to use.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com