Customer Reviews for ZWILLING - Enfinigy 60-oz Power Blender Jar with Cross Blade and Vacuum Lid - White
Customer Rating
2
Design flaws
on September 16, 2026
Posted by: Ada209
The power of this blender is great. But the design is severely flawed. A corner tab broke off the lid, and this corner has a small pin that goes into the handle to make the whole device work. So now I use a chopstick to make it run. The handle is also hollow, so if you put it in the wash or something drops into the tiny hole, the handle gets food/water in it and grows mold. Love the power but would not buy due to other design flaws.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, September 16, 2026
Thank you for sharing your feedback with us. We’re truly sorry to hear that this product did not meet the Zwilling quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
I experienced the same issues with the Lid as the previous reviewer. The tab broke off the lid and you do not have a replacement lid only the entire carafe. It is unfortunate because the blender is very good.
Response from Zwilling.comBy Customer Care, July 31, 2026
Thank you for your feedback, and we’re sorry to hear about your experience.
This is not the standard we expect for our products, and we’d like the opportunity to investigate further. Please reach out to our customer service team (hello@zwillingus.com) with a description of the issue, photos of the area of concern, and your proof of purchase, and a member of our team will be happy to assist.
No lid replacements available. Not one but two design flaws: 1)The handle takes on food and 2) the Lid "tab" got broken -- you cannot buy a replacement.
Only one question remains: "jimmy the current lid with a screw I found in my garage"... or buy a different blend altogether?
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, May 29, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy Blender Jar didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team. Rest assured, we’ll be reaching out to provide a positive solution.
Poor design, safety feature using a plastic part that can easily break making the entire blender inoperable. This is particularly an issue because you cannot simply buy the lid.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, May 23, 2024
Thank you for your review and for your feedback. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
[This review was collected as part of a promotion.] Blender works great other than you CANNOT put it in the dishwasher or the clear handle will fill up with debris. Disgusting to look at.