Thank you for sharing your experience with the Zwilling Pro Lemon Zester. We're sorry to hear it didn't meet your expectations. Your feedback is valuable, and we’ll be sure to pass it along to our product development team. If you’d like further assistance with this matter, please contact our Customer Service Team or feel free to to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.