Response from Zwilling.comBy Customer Care, May 11, 2026
Thank you for sharing your feedback with us. We are so glad to hear that you find the set beautiful, but we are truly sorry to hear that one of your forks arrived with a flaw. We would love the opportunity to turn this experience around and make sure your set is perfect. Our team will be reaching out to you directly to assist with a replacement and ensure everything is resolved to your satisfaction.
The best cutlery I have ever purchased includes a sleek, stainless steel knife and fork, both designed with ergonomic handles that fit perfectly in the hand, enabling comfortable and precise cutting and serving.
Looks: shiny and bright Feel: Balanced and feels good in hand Knife: sharper than expected which is great Love the design. I do not mind planking my utensils and this one is easy, no slipping Would I recommend: Yes
This is the second set of this particular flatware and I can say you cannot tell the difference between my 5 year old flatware and the ones I just bought to expand my set to serve 16 people. They are extremely durable, hold up to the dishwasher, and look great.