I like the quality and the pattern. I just miss the weight of older silverware.
Response from HENCKELSBy Consumer Relations, August 19, 2026
Thank you for sharing your feedback with us. We’re truly sorry to hear that this product did not meet the Henckels quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
My new set is just stunning! So shiny and balanced just right in the hand. Looks beautiful on my table. The set was packaged very carefully, each piece with its own little sleeve. Perfect craftsmanship.