Customer reviews from zojirushi.com
Zojirushi - 10 Cup Micom Rice Cooker & Warmer - Stainless Gray
Average customer rating
4.9 out of 5
4.9
(76 Reviews)
Open Ratings Snapshot
Rating breakdown 76 reviews
5 Stars
69
4 Stars
5
3 Stars
0
2 Stars
2
1 Star
0
97%of customers recommend this product. 
(
69 out of 71
)
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Customer Reviews for Zojirushi - 10 Cup Micom Rice Cooker & Warmer - Stainless Gray
Customer Rating
4 out of 5
4
Good but a little slow
on November 18, 2023
Posted by: XmanNJ
from Princeton, NJ
Gender:Male
Verified Purchase:Yes
Works well and nonstick coating on the pan insert seems robust. My only complaint is that it's slower than I'm used to. The time-until-done readout seems conservative at the beginning; sometimes it seems to move faster than the clock.
Response from zojirushi.comBy Zojirushi Customer SupportNovember 22, 2023
Thank you so much for sharing your review on your new rice cooker. Our Micom rice cookers will take a seemingly longer amount of time when cooking compared to conventional rice cookers. This is because the Micom rice cooker will automatically soak the rice, cook, then steam the rice at the end to achieve the best cooked rice. Conventional rice cookers will only do the cook part of the process so it seems shorter but it is always recommended that the rice be soaked for 30 minutes, then when the rice cooker is done with the cooking, letting it steam by not opening the lid for 15 minutes. The Micom rice cookers will do all of this for you so it will take about 40 to 50 minutes to cook rice. The initial estimated cook time it displays will be the longest time, and then the rice cooker will adjust the cooking time depending on how the rice is cooking.

Please do not hesitate to contact us if you have any questions!https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Rice cooker.
on September 11, 2023
Posted by: Anonymous
from Temecula
Gender:Male
Verified Purchase:Yes
This is the second rice cooker we use. We have no problem with them. Keep it up!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Great appliance!
on August 11, 2023
Posted by: Heidi
from Montana
Gender:Female
Verified Purchase:Yes
Used our new appliance to cook rice several times and I love it!! It cooks it perfectly and I love the warm feature too!! It cleans up well!!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
4 out of 5
4
Inner pot a bit difficult to replace
on April 30, 2023
Posted by: chcgann
from Chicago suburbs
Gender:Female
Verified Purchase:Yes
Perfect rice. Works very well. I gave it 4 stars because the inner pan has to be inserted at a certain angle because the lid doesn't raise as high as our last Zojirushi.
I would recommend this to a friend!
Response from zojirushi.comBy Zojirushi Customer ServiceMay 15, 2023
Thank you for sharing your thoughts! Sometimes when the rice cookers are new the lid may need a little help open all the way but once it gets more use it will open all the way. Please let us know if you have any other questions!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
BEAUTIFUL AND SIMPLE AND CLEAN
on February 18, 2023
Posted by: ANGEL B
from HOUSTON, TX
Gender:Female
Verified Purchase:Yes
I JUST LOVE IT SO FAR. LOOKS NICE ON COUNTER AND NOT AS BIG AS I THOUGHT IT WAS GOING TO BE, SO BONUS...
NO MESSY STARCHY COUNTERTOP
MADE GREAT LONG GRAIN, AND I AM EXCITED TO TRY MORE THINGS
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Always reliable
on February 10, 2023
Posted by: Vicky
from New York, NY
Gender:Female
Verified Purchase:Yes
Multi-functional and super useful. A bit too large for 1 person, but good for meal prep
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Best rice cooker!
on February 5, 2023
Posted by: EPie
from San Francisco, CA
Gender:Female
Verified Purchase:Yes
It’s super easy to use! And very intuitive! The rice is consistent every time.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Really one of the best purchases!!!!
on January 21, 2023
Posted by: Brian D.
from Huntersville,Nc
Gender:Male
Verified Purchase:Yes
Really one of the best purchases I have ever made for my wife. She loves it so much!! You could look as it like this, we used to cook with our old rice cooker(Flintstones mobile) to our Zojirushi(A Gulfstream private jet) their is no comparison.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
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