Customer reviews from Dyson
Dyson - Vacuum V8 Stick Origin Extra Cordless
Average customer rating
4.1 out of 5
4.1
(253 Reviews)
Open Ratings Snapshot
Rating breakdown 253 reviews
5 Stars
148
4 Stars
43
3 Stars
22
2 Stars
13
1 Star
27
81%of customers recommend this product. 
(
117 out of 144
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Vacuum V8 Stick Origin Extra Cordless
Customer Rating
1 out of 5
1
Sub par suction- zero battery life
on December 17, 2025
Posted by: Rich
Gender:Male
Verified Purchase:Yes
Will be returning this vacuum. Not only is the suction sub par but the battery life is nonexistent regardless of what mode you are using.
No, I would not recommend this to a friend.
User submitted photo
Response from DysonBy Dyson Customer ServiceDecember 21, 2025
Thank you very much for sharing your experience with us. We truly appreciate your feedback and understand how important powerful suction and reliable battery performance are in making your cleaning routine effortless. Your satisfaction is very important to us, and we remain committed to ensuring you get the very best from your Dyson tools. Our dedicated chat and voice support teams are ready to assist you, and we would be glad to connect with you directly to explore solutions that enhance your experience. Please reach out at your convenience, as we would love the opportunity to make things better for you. Thank you again for your valuable input.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
on December 17, 2025
Posted by: Lola
Gender:Female
Verified Purchase:Yes
I was given my Dyson as a gift, I absolutely love it
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceDecember 21, 2025
Thank you so much for sharing your lovely review. We are delighted to hear that receiving a Dyson as a gift has brought you such joy and that you absolutely love using it. Knowing that our product has made a positive impression and become a valued part of your home is truly rewarding, and we greatly appreciate your kind words and trust in Dyson.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Great quick clean up tool
on January 1, 2026
Posted by: Kiki
Gender:Female
Verified Purchase:Yes
I received this for Christmas. It is great tool for laminate and slate flooring. The battery life is less than expected but overall I like it a lot and would recommend it to others.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Hi, thank you so much for sharing your positive feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re glad to hear that you’re enjoying your new tool and that it’s working well on your laminate and slate flooring. Your input regarding the battery life is valuable, and we’ll be sure to keep it in mind as we continue to improve our products. We’re delighted that you would recommend it to others, and we thank you again for your thoughtful comments.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
It works as expected.
on January 1, 2026
Posted by: Mary's Dyson.
Gender:Female
Verified Purchase:Yes
The vacuum came in pieces with no instructions and no diagram to follow, utterly ridiculous. The web site and video recommended were totally unhelpful. Yes, I was eventually able to figure it out, but considering the price of the product, I expected more.
User submitted photo
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Hello, thank you for sharing your feedback. We are glad to hear that your vacuum is performing as expected and delivering the cleaning results you were hoping for. At the same time, we regret the frustration you experienced during assembly due to the lack of clear instructions and the difficulty you encountered with the online resources. We understand how important it is for setup to be straightforward, especially with a premium product, and we appreciate you bringing this to our attention. Your input helps us identify areas where we can improve both our guidance and customer experience. Should you have any questions or require support in the future, please feel free to contact our chat or voice support team. We are always happy to assist.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Poor battery life
on January 2, 2026
Posted by: Dano
Gender:Male
Verified Purchase:Yes
I bought this a month ago and the battery lasted 15 minutes after it was fully charged
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceJanuary 5, 2026
Hello Dano, we are truly sorry to hear that your battery only lasted 15 minutes after a full charge, especially since you purchased it just a month ago. We completely understand how upsetting this must be, and we want you to know that we take your concern seriously. If you need further assistance, we encourage you to reach out to us directly by phone at 1-866-693-9766 or through Live Chat at http://ms.spr.ly/6427tFTQf. Our agent will be more than happy to assist you.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
JSTUCSON
on January 3, 2026
Posted by: Jo LS
Verified Purchase:Yes
We bought this item a couple months ago and we are very pleased with our purchase.
Response from DysonBy Dyson Customer ServiceJanuary 6, 2026
Thank you so much for sharing your feedback! We are thrilled to hear that your recent purchase has met your expectations and that you’re pleased with the performance. At Dyson, we strive to deliver innovative technology that makes a real difference in your everyday life, and it is wonderful to know we’ve achieved that for you. If you ever need tips or support to get the most out of your product, we’re always here to help. Enjoy your Dyson experience!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Bad Battery
on January 4, 2026
Posted by: Dustin
Gender:Male
Verified Purchase:Yes
This is the second one I have bought in 15 months both of them have been on Black Fridays. Since this past Black Friday, the ability to run the vacuum cleaner on Max has now went down for a maximum of 7 minutes after it has been fully charged.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceJanuary 7, 2026
Thank you for sharing your experience with us. We sincerely regret to hear that your Dyson V8 Origin Extra is only running for a maximum of 7 minutes on Max mode after a full charge, especially given that this is the second unit you have purchased within 15 months. We understand how disappointing this must be, particularly when you expect consistent performance from your machine. At Dyson, we are committed to engineering products that deliver powerful and reliable cleaning, and we take concerns like yours very seriously. To assist you further and ensure this issue is resolved promptly, we kindly ask that you reach out to our chat or voice support team with your order details, so we can review your case in detail. Your satisfaction matters deeply to us, and we appreciate your patience as we work to provide the quality and care you deserve.
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
Great concept
on January 7, 2026
Posted by: Dyson
Gender:Male
Verified Purchase:Yes
The machine is a great concept. I actually use it quite a bit because it is handy. What I did notice though is the battery life is greatly shortened to a ridiculous time of use. It also takes a long time to charge, that could be improved. Lastly, The trigger used to power it is a bad concept. I'm a grown man and it still made my finger tired from holding that trigger down. It is also not making contact inside the handle because have to pull it twice sometimes to get it to power on.
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceJanuary 8, 2026
Hi, thank you for sharing your feedback with us. We appreciate your time and are sorry for the inconvenience caused due to the battery life issue and want to assure you that your input is valuable to us as we continue to improve our products. If you notice any performance issues or need further assistance, please reach out to us via live chat at http://ms.spr.ly/6427tNyix or call our support team at 866-693-9766. Our team is available Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST. We’re here to help and ensure you have the best experience possible.
Written by a customer while visiting Dyson
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