I am happy with this vacuum. It has great suction power and has a more than adequate runtime. I am in my seventies and have arthritis but find the weight to be fine. We have a long haired dog that sheds constantly and the vacuum is up for the job. The dirt cup is easy to empty, even the dog hair comes out well. The only thing I wish was different, would be a light on the floor head would be nice.
We bought this to replace our first Dyson stick. This Dyson stick has great suction, cleans up everything on the bare wooden floors, carpets and tile. We have 2 floors, and we have never run out of power. It is light to use, push, pull and carry. It is very easy to clean out.
Amazing, great power and the cordless feature is amazing.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, December 8, 2025
Hello, thank you for sharing your feedback. We are pleased to hear that your Dyson cordless vacuum is delivering powerful performance and that the cordless design is adding convenience to your cleaning routine. This reflects our commitment to engineering machines that combine strong suction with user-friendly features to make everyday cleaning easier. Your experience is valuable to us, and we sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. We are always happy to assist.
Where has this vacuum been all my life!? It’s seriously like night and day.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, January 9, 2026
Hi there, thank you for sharing your feedback! We love hearing that your new Dyson vacuum has made such a noticeable difference. We're glad it's helping transform your cleaning routine. If you ever need tips or support, we're here for you!
My old vacuum made my back hurt but with the cordless Dyson has made my job much better.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 19, 2026
We value your feedback and appreciate you taking the time to share it with us. It is great to hear that your cordless Dyson vacuum has made your work much easier. If you need any assistance, you can connect with our live chat or voice support team. Your satisfaction is important to us, and we remain committed to supporting you and ensuring you get the best experience.
I think it has great suction but it doesn’t stsy charged very long at all which is very disappointing. I also think it should have a light.
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, October 10, 2024
Hello, we truly appreciate you taking the time to share your experience with the Dyson SV25 vacuum cleaner. We are happy to hear that you loved the suction of the vacuum and are sorry for the inconvenience caused due to the runtime issue. Your feedback is highly appreciated and essential for us, as it allows us to identify areas where we can improve our services.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
This is so much more powerful than the last version we had. With two dogs, we needed a vacuum that we could use to get up the fur balls. THis one does it!!