Customer reviews from belkin.com
Belkin - BoostCharge Pro 3-in-1 Wireless Charger with MagSafe, 15W - Black
Average customer rating
4.2
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
323
4 Stars
62
3 Stars
25
2 Stars
26
1 Star
53
76%of customers recommend this product.
(
260 out of
341)
Customer Reviews for Belkin - BoostCharge Pro 3-in-1 Wireless Charger with MagSafe, 15W - Black
Customer Rating
5
Gorgeous 3-in-1 Apple Desktop Stand Charger
on September 25, 2023
Posted by: Jeffrey W
from New York, NY
It’s gorgeous & the pics don’t do it justice. Holds and charges my iPhone 14 Pro Max, Apple Watch Ultra, and AirPods Pro securely and beautifully. It has heft and looks integrated to all 3 Apple products it is holding & charging. I am moving it from my desk to my nightstand so the iPhone can now display as my clock. The only negative is the metal part does attract fingerprints.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
Not compatible with the Apple Watch Ultra
on September 20, 2023
Posted by: Elharper91
Not compatible with the Apple Watch Ultra! It doesn’t sit normally on the charger and spins sideways.
Response from belkin.comBy Belkin, Customer Service, September 23, 2023
Hi Elharper91,
We appreciate the time in posting a review! The charger is compatible with all Apple Watch Series. However, if you're using a light weight band it, will not provide enough weight to keep watch from rotating on the charging puck. We highly recommend trying a heaver band if possible to keep it from rotating. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, so we can further check this out further.
Regards,
Carl
Belkin Support
We appreciate the time in posting a review! The charger is compatible with all Apple Watch Series. However, if you're using a light weight band it, will not provide enough weight to keep watch from rotating on the charging puck. We highly recommend trying a heaver band if possible to keep it from rotating. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, so we can further check this out further.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Phone Charger Does Not Work
on August 27, 2023
Posted by: beck12
from San Diego, CA
I have purchased two of these. The phone charger portion does not work on either one. It charges for a few minutes and then stops. I've tried unplugging & replugging, taking my phone off the case, etc. I have an iPhone 12 Pro Max, and I've also tried my husband's iPhone 14 Pro Max. The watch and airpod charger works fine. Unfortunately, this is extremely inconvenient and frustrating that the phone charger doesn't work. Seems like there are other reviews with similar complaints. Maybe it is time for a recall?
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, September 3, 2023
Hi beck12,
We apologize for any inconvenience or frustration you may have experienced. Our team is already aware on this matter and currently gathering data. Please power cycle the chargers to regain functionality of the phone charging portion. It is recommended to unplug the AC adapters from the chargers for at least 30 seconds up to 1 minute and then plug back in. This will allow them to reboot and charging functionality should be restored for the phone. For further assistance, kidnly call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
We apologize for any inconvenience or frustration you may have experienced. Our team is already aware on this matter and currently gathering data. Please power cycle the chargers to regain functionality of the phone charging portion. It is recommended to unplug the AC adapters from the chargers for at least 30 seconds up to 1 minute and then plug back in. This will allow them to reboot and charging functionality should be restored for the phone. For further assistance, kidnly call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Phone MagSafe portion of the charger not working
on August 23, 2023
Posted by: Murvin
from Providence, RI
I’ve owned my charger stand for about a year. It worked perfectly fine until recently where the phone part of the charger stops charging my MagSafe compatible iPhone 14. This is only resolved after unplugging and replugging in the whole stand. After that, it only works for a day or two before I would need to unplug it again. This is very inconvenient for me. I also made sure my iPhone 14 was placed in the right orientation on the stand, which it was and did not fix the issue. Definitely do not recommend buying if looking for a consistent charger that would last a long time.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, August 26, 2023
Hi Murvin,
The behavior of charging dock is quite unusual. Make sure that there no phone case used thicker than 3mm (MagSafe-approved), or try charging another compatible device for isolation. To better check the unit, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
The behavior of charging dock is quite unusual. Make sure that there no phone case used thicker than 3mm (MagSafe-approved), or try charging another compatible device for isolation. To better check the unit, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Phone magnet no longer stays in housing.
on August 23, 2023
Posted by: Anonymous
from Fort Worth, TX
I have had this charger since early 2022. The phone magnet portion no longer stays in the charging housing. When I take my phone off the charger, the magnetic charging portion comes with it. For the price, I would have hoped a bit longer use. Other than this issue, it has been a great charger for my phone, watch and AirPods. My husbands is still working fine.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, August 26, 2023
Hi Leslie,
This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. Try charging another compatible device to see if the same thing happens. To better check the unit further, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. Try charging another compatible device to see if the same thing happens. To better check the unit further, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Tinkerer
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good nough and solid performance. Fast even when all 3 are on there
Written by a customer while visiting belkin.com
Customer Rating
2
Works but no replacement ac adapter
on July 29, 2023
Posted by: Raff
Why sell a product with an ac adapter that you don’t sell separately? Oh wait, corporate greed…
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, July 29, 2023
Hi Raff,
Though we do not sell nor replace damage and lost parts of our devices, we'd still like to check your possible options. Please drop us an email at BelkinCares@belkin.com along with your contact details, the link to this review, and your support case number if there's any.
Let's continue from there forward.
Regards,
Carl
Belkin Support
Though we do not sell nor replace damage and lost parts of our devices, we'd still like to check your possible options. Please drop us an email at BelkinCares@belkin.com along with your contact details, the link to this review, and your support case number if there's any.
Let's continue from there forward.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
love the charger but ruined my smartwatch
on July 26, 2023
Posted by: Cano
from California
loved the wireless charger until it ruined my smartwatch. overheated the watch and now my watch does not work nor the wireless charger for the stand. Apple told me it was due to overcharge.
No, I would not recommend this to a friend.
Response from belkin.comBy MJ, Belkin Support, July 27, 2023
Hi, Cano,
Allow us to help you with this. Please send us an email at BelkinCares@belkin.com with the following details so that our email team can assist you accordingly with this:
• Copy of the receipt
• Photo of the wireless charger
• Photo of the watch
• Model number of the watch
• Your complete personal information
• Link to this post for reference.
Regards,
MJ
Belkin Support
Allow us to help you with this. Please send us an email at BelkinCares@belkin.com with the following details so that our email team can assist you accordingly with this:
• Copy of the receipt
• Photo of the wireless charger
• Photo of the watch
• Model number of the watch
• Your complete personal information
• Link to this post for reference.
Regards,
MJ
Belkin Support
Written by a customer while visiting belkin.com