Customer Reviews for Belkin - BoostCharge Pro 3-in-1 Wireless Charger with MagSafe, 15W - Black
Customer Rating
3
I’ll try the Belkin newer 2 in 1 instead
on November 13, 2023
Posted by: Doug4567
from Houston, TX
I think the overall design is ok for when this one was released, but now that Apple has included standby in iOS 17 many may want to make this their iPhone/alarm clock stand, however while the standby on iPhone works great, changing to a dim red in a dark room, the bright white led that comes on when charging AirPods overnight contradicts the whole purpose. I also don’t car for how the Apple Watch seems to swivel around, not necessarily stay upright the way the marketing photos might lead you to believe. Additionally who will really re-buckle a two piece watch band each night to have it sit more nicely on this watch charger that seems to be hovering a bit too high up. I think I’ll return this one and pre-order the new 2 in 1
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, November 14, 2023
Hi Doug4567,
Thank you for taking the time to share your experience. We take product design and quality very seriously, and we apologize for falling short in this area. We will investigate this further and take steps to improve our quality control processes. Should you need assistance with your Belkin device, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Have black and white versions. For some reason the white version had defect with watch charger. The watch spins 90 degrees when on charger. I see others with same issue. Belkin what should I do?
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, November 12, 2023
Hi, Penn65000,
We appreciate the time in posting a review. The charger is compatible with all Apple Watch Series. However, if you're using a light weight band it, will not provide enough weight to keep watch from rotating on the charging puck. To prevent it from rotating, we highly recommend trying a heavier band. Anyhow, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/support-article?articleNum=55022, so we can further check this out.
[This review was collected as part of a promotion.] I recently purchased a refurbished Belkin 3 in 1 wireless charger, but I was extremely disappointed with the product's condition upon arrival. The packaging was inadequate, providing virtually no protection from potential shipping damage. Due to the poor packaging, I didn't even attempt to test the product, fearing that any hidden damage might only become apparent after the warranty had expired. Consequently, I decided to return it, as the condition was not acceptable for the price I paid. I hope that Belkin can improve their refurbishing and packaging processes to ensure the quality and safety of their products during transit.
Response from belkin.comBy Customer Service, November 8, 2023
Hi Macho,
Your experience caught our attention! We always check the quality of our products from manufacturing, down to the packaging and delivery. Our apologies for any inconvenience or frustration you may have experienced. Though the unit was already returned, we'd like to investigate your case and work with the appropriate team. We'd appreciate it if you could drop us an email at BelkinCares@belkin.com with your support case number and the link to this review for our reference.
Product is great good charging speed, and the only problems are. I have heard that the new AirPods cases have MagSafe in that to help align the with wireless chargers. This is not implemented and attempting to line up with the circle (instead of a square) is difficult. Also you sometimes can shake the watch off with strong enough vibrations
This charger is stylish and very easy to use, even in the dark - as it is when I go to bed and my partner is already asleep. The MagSafe attachments for the watch and iPhone are strong and secure. I got the black one which looks very nice on my nightstand. I do which it had a extra connection point so I could charge my iPad Mine directly for it, but that's now a real 'deal changer'.
Stopped working and I have two of them. A Quick Google search and it seems to be a common problem with this charger.
Response from belkin.comBy Customer Service, October 19, 2023
Hi Casper13,
Your review is greatly appreciated! Allow us to check your device and assist forward. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Great looking display for phone while charging. But, my apple watch (series 8, 45 mm) spins on the charger and will not stay in the orientation I put it. For the price I paid, I expect better. This thing needs to be redesigned to accommodate the larger watches. I wasn't going to bothered trying to make it work or just live with it, so it's going back.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, Belkin Support, September 30, 2023
Hi amann180,
We have taken note of your review of the Belkin WIZ017ttBK. Let’s have our support team look into this and help you with the troubleshooting. To speak with our team, call our hotline, found here: https://www.belkin.com/support-article/?articleNum=55022.