Customer Reviews for Belkin - BoostCharge Pro 3-in-1 Wireless Charger with MagSafe, 15W - Black
Customer Rating
3
Fine For iPhone, Not So Much for Apple Watch
on December 26, 2023
Posted by: rfgetz
For something with a premium look and premium price point to match, had significantly higher expectations. Apple Watch Ultra will not stay attached to dock well. Slips, slides and rotates with the smallest amount of movement, and falls off when dock is touched or if iPhone is being removed from its charging pad.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, December 26, 2023
Hi rfgetz,
Your experience with the Belkin WIZ017 has truly concerned us. We want to make sure that your Apple Watch Ultra stays safely connected to your device. Please reach out to us through email at BelkinCares@belkin.com so we can have this check out. Just make sure to include sending your contact details and the link to this post for our reference. Let’s move forward from there.
[This review was collected as part of a promotion.] Purchased Belkin 3 in 1 charging station to eliminate our use of multiple chargers. The Belkin charger far exceed our expectations in providing fast and convenient charging bedside. Super product and exceptional bang for the buck!
Bought the product (WIZ017) some months ago, having an Apple Watch 8 at that time. Used to work fine and charge the Watch as fast as expected. Now I bought an Apple Watch Ultra 2, and it doesn't charge it fast. I put it on the charger puck, and for the first 3 minutes the screen awakens when i hit the surface that thw charger lays on. But after the 3 minutes, screen does not awaken unless I tap on the screen itself, and charging is slow. Moreover, at home I use the similar Belkin 3-in-1 MagSafe charging pad (the flat one, WIZ016) and there my Watch charges fast without problems. I live in Greece and the local Belkin dealer dows not acknowledge the problem. I would not recommend this product and it is a reason to deter me from buying any Belking products in the future.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, December 11, 2023
Hi Dead Poet,
Allow us to check the unit further since the behavior is far from the expected. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022. We'd like to learn more details as this could be an isolated case, or a product limitation.
The charger worked well for some time, but has the magsafe portion has stopped working all together now. Nothing has caused this issues, it is unknown why this item fails after such a short time. Expected better from a Belkin official magsafe item.
No, I would not recommend this to a friend.
Response from belkin.comBy CustomerService, December 11, 2023
Hi, fakeplasticyoshi,
We regret hearing your experience with our 3-in-1 Wireless Charger. We strive to ensure every customer is satisfied with our product. We'd like to check the unit further. Please, call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/support-article?articleNum=55022.
Piece of garbage. Didn’t even work out of the box! I hear a slight ticking sound when plugged in…won’t charge my phone, watch, or AirPods. Honestly afraid if left plugged in it will catch fire. Now I have to return this piece of junk!
Response from belkin.comBy Customer Service, December 8, 2023
Hi Milly,
The charger is expected to work right out of the box. Its behavior is quite unusual and we'd like to check it out further. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
This is really very frustrating for me to say that it took 3 hours to charge my iPhone 14 Pro Max while they are advertising that it is a fast charger.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, November 30, 2023
Hi Orko642,
The phone charger is expected to fast charge your MagSafe-capable phones of up to 15W. Make sure that there is no non-MagSafe phone case used, and the phone is running the latest iOS for isolation. To better check the unit and assist you, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
will not accept or CHARGE Iphone with protection cover on.. you must remove protection cover to charge phone. Product engineering failed the ergonomices test. donot buy this product . other products will chage with case on iphone.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, November 15, 2023
Hi there,
Your review is greatly appreciated! The Belkin WIZ017 can be used with MagSafe-approved cases of up to 3 mm in thickness. Make sure that the phone case used is MagSafe-capable for isolation. To better check the unit and assist forward, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.