Customer reviews from Roam Smart Tracker
Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, IP67, 2-Pack, Black & Blue - Black/Blue
Average customer rating
4.7
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
372
4 Stars
51
3 Stars
14
2 Stars
3
1 Star
7
98%of customers recommend this product.
(
423 out of
433)
Customer Reviews for Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, IP67, 2-Pack, Black & Blue - Black/Blue
Posted by: Jim
Verified Purchase:Yes
Simple set up and easy operation!
Pros: setup,operation
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Alexander
Verified Purchase:Yes
It's great, the product and support; we just need more accessories such as a security screw mount to hide it in places you don't want it torn out from if we want the extra security.
Pros: product,support
Cons: accessories,security, mount
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Jose
Verified Purchase:Yes
I'm very glad that I supported Roam through its Kickstarter campaign! Initially I ordered one, but then I added another one because it's packed with features and works beautifully with my android. In my case, they are mainly used for luggage when travelling and, more importantly, to give me peace of mind by putting one of them next to my videography gear when on a job!
Pros: features,android, compatibility,luggage, tracking,peace, of, mind
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: There
Verified Purchase:Yes
Hard to track animals although the size use ideal tor cats. Unless you live in a very busy urban area the signal can hardly be picked up.
Also, the QR code on the outside is very tricky to scan from the start and mine washed off in two weeks. So nobody who finds my animal will be able to check the page with my personal contact info.
I'll use it for something else, but not for my pets.
Also, the QR code on the outside is very tricky to scan from the start and mine washed off in two weeks. So nobody who finds my animal will be able to check the page with my personal contact info.
I'll use it for something else, but not for my pets.
Pros: size
Cons: tracking,signal,QR, code,durability
Response from Roam Smart TrackerBy October 22, 2025
Hi there 👋 — thank you for sharing your honest experience and for giving Roam a try!
You’re right — while Roam’s compact size makes it ideal for many use cases, its performance depends on the strength of Apple’s or Google’s Find My network in your area. In dense urban regions, these networks are incredibly active because so many nearby devices help locate your tracker. In rural or quieter areas, the signal updates can be slower — this is a limitation across all Bluetooth-based trackers, not just Roam but same with all other smart tag or smart trackers.
We’re sorry to hear about the QR code issue — that definitely shouldn’t happen. The QR is designed to be laser-etched and durable, but our first production batches had lighter ink adhesion that could fade with heavy washing or exposure. We’ve already switched to a more permanent UV-cured coating for improved longevity. If yours has washed off, please reach out to care@roamsmarttracker.com
, and we’ll be happy to replace it.
Thank you again for the feedback — we’ll keep working to make Roam even more reliable and sustainable. Your input genuinely helps us improve. 🙏
– The Roam Team
You’re right — while Roam’s compact size makes it ideal for many use cases, its performance depends on the strength of Apple’s or Google’s Find My network in your area. In dense urban regions, these networks are incredibly active because so many nearby devices help locate your tracker. In rural or quieter areas, the signal updates can be slower — this is a limitation across all Bluetooth-based trackers, not just Roam but same with all other smart tag or smart trackers.
We’re sorry to hear about the QR code issue — that definitely shouldn’t happen. The QR is designed to be laser-etched and durable, but our first production batches had lighter ink adhesion that could fade with heavy washing or exposure. We’ve already switched to a more permanent UV-cured coating for improved longevity. If yours has washed off, please reach out to care@roamsmarttracker.com
, and we’ll be happy to replace it.
Thank you again for the feedback — we’ll keep working to make Roam even more reliable and sustainable. Your input genuinely helps us improve. 🙏
– The Roam Team
Written by a customer while visiting Roam Smart Tracker
Posted by: Steven
Verified Purchase:Yes
Roam delivered on their promises by creating a compact little all in one tracker that is easy to attach to most anything, no need to buy anything else! They deserve 5 stars for the smart and simple design, easy battery replacement and integration with both iOS and Android. I did have some problems figuring out how to power the device up because the power button is a stealth button, you don't realize it's a button until you know it's a button and it isn't marked or labeled on the tracker, this stealth is likely on purpose, so I won't complain about that, however; I will complain about the little quick start card that's included in the box, it is supposed to link to set-up instructions but at the time that I got my trackers, the link didn't work, so I had to search for the instructions on the roamsmarttracker.com web site, luckily clear and easy to follow instructions were easy to find. On the main website. If you are new to trackers don't try to set the device without reading the instructions as there are setting that can vastly change how your new tracker works and how easy it will be to find the tracker should it get lost or misplaced and some of those settings are not intuitive, spend a little time reading and understanding before you deploy for a much better experience. I definitely like the Roam Smart Tracker and would buy it again
Pros: compact, design,battery, replacement,compatibility
Cons: power, button,setup, instructions
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Kenneth
Verified Purchase:Yes
After receiving my tracker, I got the 6 pack and I have put them on keys, my backpack and a few other things I wanted to keep track of. Very easy to setup and add to Apple tracking service. I like the size and it seems very well built product. I highly recommend Roam Smart tacker.
Pros: setup,size,build, quality,Apple, compatibility
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
3
Not all that accurate, and they beep at weird times.
on November 10, 2025
Posted by: Joe
Verified Purchase:Yes
When driving around town, I can hear my roam beep. That's strange. It is only on MY phone. Additionally, when I check the location of our cars, often it shows that it is somewhere within a 1/2 mile radius. It's not very accurate.
Cons: beeping,accuracy,location, tracking
Written by a customer while visiting Roam Smart Tracker
Posted by: Jody
Verified Purchase:Yes
Room trackers are the best. They are truly plug and play. I’m able to track everything from my car keys to my luggage, and they look so much nicer than other trackers, without having to buy a case. I’m so glad I supported this Kickstarter.
Pros: plug, and, play,tracking,appearance,case
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker