Customer reviews from Roam Smart Tracker
Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, IP67, 2-Pack, Black & Blue - Black/Blue
Average customer rating
4.7 out of 5
4.7
(447 Reviews)
Open Ratings Snapshot
Rating breakdown 447 reviews
5 Stars
372
4 Stars
51
3 Stars
14
2 Stars
3
1 Star
7
98%of customers recommend this product. 
(
423 out of 433
)
Best Buy Privacy Policy
Customer Reviews for Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, IP67, 2-Pack, Black & Blue - Black/Blue
Customer Rating
5 out of 5
5
Little bit bulky and no GPS, but it's good to have
on October 20, 2025
Posted by: Weekang
Verified Purchase:Yes
Compare to other brand, it is little bit bulky.
And I bought this for my cat and found out that it does not have GPS which I can track it down.
If you can manage to have tracking function, I think it would be better.
Thank you for your good product.
Have a good day.
Cons: bulky,GPS,tracking
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Very reliable!
on October 20, 2025
Posted by: Jh
Verified Purchase:Yes
Works well and the beeping is loud enough for me to hear 2 rooms away! The only issue is that without any devices nearby it can't accurately pinpoint the location...
Pros: functionality,volume
Cons: accuracy
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
It just works
on October 20, 2025
Posted by: Thor
Verified Purchase:Yes
Easy setup and it just works. Care free
Pros: setup,reliability
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Sehr zuverlässig und einfach zu bedienen
on October 20, 2025
Posted by: Fabrizio
Verified Purchase:Yes
Ich bin wirklich begeistert vom Roam Smart Tracker. Die Einrichtung war super einfach, und die App funktioniert einwandfrei. Die Ortung ist präzise, und die Verbindung bleibt stabil, auch über größere Distanzen. Ideal, um Schlüssel, Gepäck oder sogar das Auto im Blick zu behalten. Besonders praktisch finde ich die kompakte Grösse und die lange Batterielaufzeit.
Klare Kaufempfehlun
Pros: setup,app,tracking, accuracy,connection,size
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Love it!
on October 20, 2025
Posted by: Ruth
Verified Purchase:Yes
Easy to set up. Nice design.
Pros: setup,design
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Loads of features, light with great battery life.
on October 20, 2025
Posted by: Anne
Verified Purchase:Yes
The Roam is a great idea and ideal for so many things. I love the light weight and long lasting battery life. There are so many features and a choice of colours, it should be an ideal gift for Christmas (especially for kids that forget everything). There are even great deals and no special (added expense) programs. A breath of fresh air!
Pros: weight,battery, life,features,colors
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
5 out of 5
5
Looks to be a great product
on October 20, 2025
Posted by: Praneil
Verified Purchase:Yes
I received mine but haven't had a chance to try them yet. The company seems great though
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
3 out of 5
3
Good for the price
on October 20, 2025
Posted by: Guillaume
Verified Purchase:Yes
Feel robust, but questionable durability of the elastic band.
Easy setup.
Some colors (black for example) makes the QR code very hard to be identified by a camera, particularly due to lenses and shines on the paint.
Would have preferred to take advantage of both Apple and Android network at the same time, instead which reduces by a lot the coverage.
Pros: setup
Cons: durability,QR, code,coverage
Response from Roam Smart TrackerBy October 20, 2025
Hi Guillaume,

Thank you for taking the time to share your detailed feedback about the Roam Tracker 2-Pack! We're glad to hear that you found the setup easy and that the trackers feel robust.

We appreciate your honest observations about the elastic band durability and the QR code visibility on darker colors like black. Your feedback about the paint finish affecting camera recognition is really valuable, as it helps us understand real-world usage challenges that our customers face.

Regarding the network coverage, we understand your point about wanting to utilize both Apple and Android networks simultaneously. Unfortunately Apple and Android are not collaborating on find my crowd network so unable to provide a wider coverage - this may change in the future.

We're grateful for your balanced review and the constructive points you've raised, Guillaume. Feedback like yours helps us continue improving our products for future customers.

Best regards,
The Roam Team
Written by a customer while visiting Roam Smart Tracker
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