Customer reviews from Roam Smart Tracker
Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, Waterproof, 2-Pack, Grey - Gray
Average customer rating
4.7
(444 Reviews)
Rating breakdown 444 reviews
5 Stars
369
4 Stars
51
3 Stars
14
2 Stars
3
1 Star
7
98%of customers recommend this product.
(
420 out of
430)
Customer Reviews for Roam - 3-in-1 Tracker - Bluetooth Item Locator, Keys/Luggage/Pet Gear, iOS or Android Find My, Waterproof, 2-Pack, Grey - Gray
Posted by: There
Verified Purchase:Yes
Hard to track animals although the size use ideal tor cats. Unless you live in a very busy urban area the signal can hardly be picked up.
Also, the QR code on the outside is very tricky to scan from the start and mine washed off in two weeks. So nobody who finds my animal will be able to check the page with my personal contact info.
I'll use it for something else, but not for my pets.
Also, the QR code on the outside is very tricky to scan from the start and mine washed off in two weeks. So nobody who finds my animal will be able to check the page with my personal contact info.
I'll use it for something else, but not for my pets.
Pros: size
Cons: tracking,signal,QR, code,durability
Response from Roam Smart TrackerBy October 22, 2025
Hi there 👋 — thank you for sharing your honest experience and for giving Roam a try!
You’re right — while Roam’s compact size makes it ideal for many use cases, its performance depends on the strength of Apple’s or Google’s Find My network in your area. In dense urban regions, these networks are incredibly active because so many nearby devices help locate your tracker. In rural or quieter areas, the signal updates can be slower — this is a limitation across all Bluetooth-based trackers, not just Roam but same with all other smart tag or smart trackers.
We’re sorry to hear about the QR code issue — that definitely shouldn’t happen. The QR is designed to be laser-etched and durable, but our first production batches had lighter ink adhesion that could fade with heavy washing or exposure. We’ve already switched to a more permanent UV-cured coating for improved longevity. If yours has washed off, please reach out to care@roamsmarttracker.com
, and we’ll be happy to replace it.
Thank you again for the feedback — we’ll keep working to make Roam even more reliable and sustainable. Your input genuinely helps us improve. 🙏
– The Roam Team
You’re right — while Roam’s compact size makes it ideal for many use cases, its performance depends on the strength of Apple’s or Google’s Find My network in your area. In dense urban regions, these networks are incredibly active because so many nearby devices help locate your tracker. In rural or quieter areas, the signal updates can be slower — this is a limitation across all Bluetooth-based trackers, not just Roam but same with all other smart tag or smart trackers.
We’re sorry to hear about the QR code issue — that definitely shouldn’t happen. The QR is designed to be laser-etched and durable, but our first production batches had lighter ink adhesion that could fade with heavy washing or exposure. We’ve already switched to a more permanent UV-cured coating for improved longevity. If yours has washed off, please reach out to care@roamsmarttracker.com
, and we’ll be happy to replace it.
Thank you again for the feedback — we’ll keep working to make Roam even more reliable and sustainable. Your input genuinely helps us improve. 🙏
– The Roam Team
Written by a customer while visiting Roam Smart Tracker
Posted by: Steven
Verified Purchase:Yes
Roam delivered on their promises by creating a compact little all in one tracker that is easy to attach to most anything, no need to buy anything else! They deserve 5 stars for the smart and simple design, easy battery replacement and integration with both iOS and Android. I did have some problems figuring out how to power the device up because the power button is a stealth button, you don't realize it's a button until you know it's a button and it isn't marked or labeled on the tracker, this stealth is likely on purpose, so I won't complain about that, however; I will complain about the little quick start card that's included in the box, it is supposed to link to set-up instructions but at the time that I got my trackers, the link didn't work, so I had to search for the instructions on the roamsmarttracker.com web site, luckily clear and easy to follow instructions were easy to find. On the main website. If you are new to trackers don't try to set the device without reading the instructions as there are setting that can vastly change how your new tracker works and how easy it will be to find the tracker should it get lost or misplaced and some of those settings are not intuitive, spend a little time reading and understanding before you deploy for a much better experience. I definitely like the Roam Smart Tracker and would buy it again
Pros: compact, design,battery, replacement,compatibility
Cons: power, button,setup, instructions
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Kenneth
Verified Purchase:Yes
After receiving my tracker, I got the 6 pack and I have put them on keys, my backpack and a few other things I wanted to keep track of. Very easy to setup and add to Apple tracking service. I like the size and it seems very well built product. I highly recommend Roam Smart tacker.
Pros: setup,size,build, quality,Apple, compatibility
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Customer Rating
3
Not all that accurate, and they beep at weird times.
on November 10, 2025
Posted by: Joe
Verified Purchase:Yes
When driving around town, I can hear my roam beep. That's strange. It is only on MY phone. Additionally, when I check the location of our cars, often it shows that it is somewhere within a 1/2 mile radius. It's not very accurate.
Cons: beeping,accuracy,location, tracking
Written by a customer while visiting Roam Smart Tracker
Posted by: Jody
Verified Purchase:Yes
Room trackers are the best. They are truly plug and play. I’m able to track everything from my car keys to my luggage, and they look so much nicer than other trackers, without having to buy a case. I’m so glad I supported this Kickstarter.
Pros: plug, and, play,tracking,appearance,case
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Jacob
Verified Purchase:Yes
The Roam tracker is the perfect, little tracker. It does exactly what I want and looks great, too!
The Roam tracker doesn't do too much to be overly complicated but it provides all the amenities you need in a tracker. It's a great size that it can attach to almost anything and not be a hindrance.
If there was one thing to say negatively about it, it would be to add more colors and color combinations!
The Roam tracker doesn't do too much to be overly complicated but it provides all the amenities you need in a tracker. It's a great size that it can attach to almost anything and not be a hindrance.
If there was one thing to say negatively about it, it would be to add more colors and color combinations!
Pros: size,design,functionality,simplicity
Cons: colors
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Gv
Verified Purchase:Yes
We have them on keys, in our luggage, and other things we need to be able to locate if we can't find it. They work great!
Pros: tracking,functionality,versatility
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker
Posted by: Elaine
Verified Purchase:Yes
I really like these. They are able to be attached to so many more items than other trackers. They work well and are cute! Would recommend! I have attached them to a mini fan and my Bose headphones.
Pros: attachment,performance,appearance,compatibility
I would recommend this to a friend!
Written by a customer while visiting Roam Smart Tracker