Customer reviews from waterpik.com
Waterpik - Ultra Water Flosser - White
Average customer rating
4.6 out of 5
4.6
(7,193 Reviews)
Open Ratings Snapshot
Rating breakdown 7,193 reviews
5 Stars
5,279
4 Stars
1,379
3 Stars
293
2 Stars
115
1 Star
127
95%of customers recommend this product. 
(
6,440 out of 6,789
)
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Customer Reviews for Waterpik - Ultra Water Flosser - White
Customer Rating
2 out of 5
2
Not impressed with the quality
on April 14, 2026
Posted by: PhoebeGR
Verified Purchase:Yes
I’ve had this for three weeks and already the seal at the bottom of the reservoir leaks when I go to refill it. It looks clean and I empty the reservoir after each use. In order to stop the water from pouring out, I need to push down on the seal each time. I’m going to contact customer support to see if this is covered.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product SupportApril 16, 2026
Hello PhoebeGR- We’re sorry to hear about the leaking and appreciate you bringing this to our attention. Our customer service team has already sent replacement reservoir valves today (4/16/26) to help address the issue. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help!
Written by a customer while visiting waterpik.com
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