I’ve had this for three weeks and already the seal at the bottom of the reservoir leaks when I go to refill it. It looks clean and I empty the reservoir after each use. In order to stop the water from pouring out, I need to push down on the seal each time. I’m going to contact customer support to see if this is covered.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, April 16, 2026
Hello PhoebeGR- We’re sorry to hear about the leaking and appreciate you bringing this to our attention. Our customer service team has already sent replacement reservoir valves today (4/16/26) to help address the issue. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help!