My handle leaks from the off/on switch and from the tip release switch. This machine uses water much faster than my previous machine. I do not like the lid design at all. It’s cumbersome to use. I prefer the hinged lid (hinged to top of tank). I can’t tell any difference with this machine than with my 15 year old machine for cleaning my teeth. My old machine finally started having problems after 15 years great service. I prefer the tip storage on the old machine. Arthritic hands will have difficulty taking the lid off the new machine each time to fill tank. I constantly drop the lid, the tips spill everywhere. I finally decided to leave the lid off.
Response from waterpik.comBy WaterPik, Product Support, January 13, 2023
Hello Ramsey - We are sorry for the leaking you are experiencing and to hear you are not satisfied with the WP-100 model. It is backed by a three-year manufacturer's warranty. We would like to see if we can help. Please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com.
Replaces my old smaller Waterpik. Great unit - overall size, adjustable pressure, quiet, fluid capacity, lid with storage, recoiling hose and easy holder. Highly recommend.