The Waterpik works great. It is easy to use and cleans my mouth really well. I also appreciate the feature of the additional variety of piks that came with it.
Hard not to get water dripping down the handheld part. I've even watched YouTube for ideas and still it drips. There may be mold in the handheld part eventually. I let as much water drain out at the end of the procedure and hope that will help prevent mold.
Response from waterpik.comBy WaterPik, Product Support, December 22, 2022
Hello gabbygal - There is definitely a trick to it. We have found the best advice we can give is to place the flosser in your mouth before turning it on, then make sure you look down into your sink as you go; keep your mouth slightly open so water can drain into the sink. For future reference, we do recommend that you clean the unit at least once a month and soak the handle in distilled white vinegar and water to prevent this issue. Here is a link to our cleaning blog that has detailed instructions on how to clean and maintain your product for optimal performance. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/.
I hope I'm using it correctly, though I've watched instructional videos. But I'm surprised at the amount of food it dislodges from between my teeth. I wish I'd gotten this years ago - I wouldn't have needed so much dental work.
One of the greatest things since sliced bread! I love this machine.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, December 22, 2022
Hello Kelo - Water flossing really is the way. Thanks for being a fan! We greatly appreciate your feedback and will make sure to pass it along to our Product Design Team.
It is very noisy so be prepared but it does work so far
Response from waterpik.comBy WaterPik, Product Support, December 28, 2022
Hello Limah - I am sorry you are not completely satisfied with the model. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you have any issues, please let us know! You can email us directly at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance.