Works well - easy to assemble - I take care to use spring water as my tap water has a lot of minerals in it . Customer service was excellent in solving an intial problem I had with the unit
Unit cuts out sometimes until I decrease the pressure. Sometimes the sprayer won’t go and I have to tap on the top.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 11, 2021
Hello Sam G - We are sorry to hear that this is happening. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a three-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
MUCH BETTER THAN HAND HELD MODELS . I HAD HAND HELD MODEL FIRST BUT WAS UNHAPPY WITH POWER OF INJECTION OF WATER FLOW. I RETURNED TO STORE AND UPGRADED TO WATERPIK ULTRA. IT CAME WITH MANY TIPS. THIS MODEL HAS SPACE TO STORE TIPS IN COVER OF WATER RESERVOIR. I HAVE ONLY USED THE CLASSIC JET TIP BUT PLAN TO TRY SOME OF THE OTHER TIPS.
I have had it for almost two months and have not figured out how to use it to do the back of the teeth. The water runs out before I am half way through. I wish they included some instructions on how to use it properly. It quit working once for no reason. I can't get past the number 2 setting because of the noise, sound like is going out.