I have been putting off purchasing a glad I did, but wish I would have purchased another brand
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 14, 2021
We are sorry to see that you are not happy with your purchase. Our products are designed for use in the bathroom and to have sound levels appropriate for the space. Specifically we design our products to have a sound level that is less than 70 dBA, where less than 70 dBA is defined as ‘conversation level’. Beyond 70 dBA we hear the sound of a toilet flush and most hair dryers are approaching 90 dBA. We do offer a 30-day money back guarantee. If you would like more information, please email us at smreviews@waterpik.com or call (800) 525-2774 and we'd be happy to help!