Customer reviews from waterpik.com
Waterpik - Ultra Water Flosser - White
Average customer rating
4.6
(7,192 Reviews)
Rating breakdown 7,192 reviews
5 Stars
5,279
4 Stars
1,379
3 Stars
293
2 Stars
114
1 Star
127
95%of customers recommend this product.
(
6,440 out of
6,788)
Customer Reviews for Waterpik - Ultra Water Flosser - White
Posted by: Codey88
Gender:Male
Verified Purchase:Yes
I use this thing at least twice a day. Usually after meals whenever possible. I like the assortment of head attachments and that I can change the pressure of the stream. Reservoir holds a good amount of water as well. Excellent product!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Oldmantoo
Gender:Male
Verified Purchase:Yes
I bough this machine on the advice of my dentist because of the water floss feature. And I love it. You think you've brushed your teeth clean...not ! This machine cleans particles of food out of your teeth you missed brushing. My complaints - I don't like the water control on the hand held unit. I'd prefer to push the button to have water flow instead of pushing the button to stop water flow...it's reversed in my way of operation/thinking. And the machine is noisy.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: keny
Verified Purchase:Yes
Wife and I love it and recommend it highly to other potential buyers.
Written by a customer while visiting waterpik.com
Posted by: TJS*
Gender:Female
Verified Purchase:Yes
I replaced my old Waterpick with this one, and am I sorry that I did. The water tray drips water when you fill it and are moving it from the faucet to the machine, and there is no on/off switch on the handle; you have to hold the button. Very disappointed.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 17, 2018
We are sorry to hear that you are unhappy with the product. The reservoir should not be leaking and we would like get this taken care of for you under the three year warranty. Please call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for warranty assistance.
Written by a customer while visiting waterpik.com
Posted by: Nine
Gender:Female
Verified Purchase:Yes
I bought this one to replace my old one which shrunk a leak after about 10 years. I find this one takes up too much room on the counter and the black color shows water marks and dirt in addition to not looking good on the counter. The water container feels flimsy. The machine itself does a fine job and I am pleased with that.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: normy1
Gender:Male
Verified Purchase:Yes
My dentist has recommended that I buy a Water Pik several times. Finally, after seeing her last month when I felt pain and learning that it was probably from gum irritation, I went out and bought one. I'm surprised that, even after rinsing my mouth, I never fail to get additional particles when I use "The Pik."
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Not working for me.
on October 21, 2018
Posted by: stretch18
Gender:Female
Mine isn't working. Power is going but very little is coming out of the tip. Do you do anything with the Reservoir valve? Any of the demos I have seen doesn't pull it out or turn it. Appears to have a leak from the stopper in the Reservoir tank. I bought it 6 months ago and am just trying it now.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 25, 2018
We are so sorry that this issue has occurred. It sounds as if the unit may need to be force primed. Make sure that you are using the Classic Jet Tip and follow the steps below:
1. Fill the reservoir with 10 ounces of warm water.
2. Lay the handle in the sink.
3. Use your index finger to depress and release the reservoir valve 3 times.
4. Turn on the unit and again depress and release the reservoir valve 3-5 times until the water begins to flow. This should only need to be performed once.
If you still are not getting water flow, please contact customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for technical support.
1. Fill the reservoir with 10 ounces of warm water.
2. Lay the handle in the sink.
3. Use your index finger to depress and release the reservoir valve 3 times.
4. Turn on the unit and again depress and release the reservoir valve 3-5 times until the water begins to flow. This should only need to be performed once.
If you still are not getting water flow, please contact customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for technical support.
Written by a customer while visiting waterpik.com
Posted by: Obie
Gender:Male
Verified Purchase:Yes
I purchased my Waterpik less than 1 month ago. The pressure on it is very low, even at its' highest setting. Unfortunately, I purchased this unit at a store, while visiting Florida, so I can't return it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 25, 2018
We are sorry to hear that you are having an issue with the pressure. The does carry a three year warranty. We would be happy to look into this for you and open a warranty claim if needed. We are reaching out to you via the email address that you provided. Or, if it is more convenient, you can call us at 1-800-525-2774. We are here Monday through Friday from 7:00am to 5:00pm Mountain Time.
Written by a customer while visiting waterpik.com