Customer reviews from waterpik.com
Waterpik - Ultra Water Flosser - White
Average customer rating
4.6
(7,191 Reviews)
Rating breakdown 7,191 reviews
5 Stars
5,278
4 Stars
1,379
3 Stars
293
2 Stars
114
1 Star
127
95%of customers recommend this product.
(
6,439 out of
6,787)
Customer Reviews for Waterpik - Ultra Water Flosser - White
Posted by: Debi K
Gender:Female
Verified Purchase:Yes
Great to remove food particles at the end of the day.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: V. C.
Gender:Female
Verified Purchase:Yes
This is easy to use, and comes with a choice of settings. It holds enough water to clean your whole mouth without a refilling. I like that you can turn the water flow on and off from the handle once the unit has been turned on.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Mrfy
Gender:Female
Verified Purchase:Yes
If this does for my gums what my dentist said it would it will be a great product. But still, a lot of design flaws. You have to keep refilling it over and over before you're done. And there's a learning curve if you set the wand down while it's turned off water is still in the hose and will flood everything. You must learn to keep it in its holder at all times it's not in your hand. And with refilling the tank so many times it's easy to accidentally drop the Top which holds all the attachments into the water and then you have to dry everything off.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Win22
Gender:Male
Verified Purchase:Yes
The Waterpik does an excellent job cleaning my teeth. I took the Waterpik challenge and found my teeth as clean as after a dentist's cleaning.
Be sure and use lukewarm water. You'll get a shock if you use cool or cold water! During first use begin with a lower setting. The water comes out of the arm/tip quite fast and forcefully.
The counter top system has a lot of "stuff" sitting on the counter when it is in use. The handle with tubing, the base, the water reservoir, the top with the tips. The components will probably get wet during use. The nearby space as well.
When one is done flossing, all these components have their own place, the entire system fits neatly into a relatively small space.
The bottom line is that once the Waterpik begins sending high pressure water it does a fabulous job!
I would recommend this to anyone!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Dr. RNM
Verified Purchase:Yes
It has adjustable pressure and the water supply is ample.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Xxxxxxxxxxx
Gender:Female
Verified Purchase:Yes
Worst investment i made. Very loud and machine leaks
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, October 8, 2020
We are sorry to hear you are unhappy with the Ultra water flosser. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. The reservoir is not designed to store water in between uses, so make sure to empty it when finished flossing. This model carries a 30-day money-back guarantee. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1
The Ultra waterflosser was disappointing.
on October 15, 2020
Posted by: Disappointed $$
Gender:Female
I bought this product because of reviews and price. I was disappointed by this product because the motor was loud, water stream was forceful even on lower setting. It was hard to control the direction of water when turned on, because water sprayed everywhere & not just inside my mouth/gums. I want my money refunded.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, October 27, 2020
We are sorry to hear that you found the unit difficult to use. There is a bit of a learning curve for new users. Perhaps our how-to video would be helpful. It has great tips on how to prevent a mess. Here is a link to the quick video. https://youtu.be/tmBcEf2jfks
We do offer a 30 day money back guarantee. If you would like more information, please let us know! You can email us directly at smreviews@waterpik.com or call 1-800-525-2774 for assistance.
We do offer a 30 day money back guarantee. If you would like more information, please let us know! You can email us directly at smreviews@waterpik.com or call 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Posted by: Rodolfo
Verified Purchase:Yes
The push button on the handle broke in 2 weeks of use
Response from waterpik.comBy Waterpik, Product Support, October 26, 2020
We sincerely apologize for the difficulty you have experienced with the pause button. This model carries a three year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Written by a customer while visiting waterpik.com