This is my second attempt with a water flossing product. Unfortunately, the first one did not have very good instructions and I gave up after two attempts. Whe WP-100; however had quality instructions (with a little picture) so I was able to get a good result the first time. I never would have thought to bend over the sink and keep the lips open so the water could run down the drain. What a relief to not have water all down the front of my chest or on my clothes. I now use this waterpik faithfully every day. Way to go and, please use the great instructions.
A couple of weeks ago, I was at my dentist for cleaning (I go every 3 months). My hygienist said that I was doing such a hot job flossing and brushing, so I asked her if a Waterpik might help. "Indeed it would", she said, and indeed it has. I can notice the difference in the very short amount of time I have been using it. Sorry I waited so long!
I am having trouble operating the water flosser. It seems that I hae water every place but in my mouth where it should be. Maybe I need to practice more, I am not giving up. I am sure it will help me once I learn how to use it.
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, July 7, 2019
We are so sorry that you are having difficulty with your Ultra WP-100 Water Flosser. If you'd like to limit overspray, this video offers tips for perfecting your technique:https://www.waterpik.com/oral-health/products/dental-water-flosser/WP-100/
So far I've been happy with the product, the only set back is that the button to stop the flow of the water got stuck and now I can't use it.
Response from waterpik.comBy WaterPik, Consumer, June 29, 2019
We are so sorry that you are having difficulty with the pause button on your WP-100. This unit includes a three-year warranty. We would be happy to help you get it up and running! Please email me directly at smreviews@waterpik.com.
I am an oral care fiend - after discovering what a scam most dentists and the dental care industry in general is I began to seek alternative treatments and have achieved great success in taking control of my oral health. If you’re interested in water flossers you likely have a greater interest in your oral health (like I do) than the general public, which is why I’m writing this review. I seldom write reviews for products; good - or - bad because I find them to further complicate and confuse me when considering a product, some people like it, some don’t so how are you suppose to know? Anyway I am disappointed with WaterPik. I’ve had two of their water flossers and both were poor quality. The rubber seal on the blue water container was garbage - it always leaked. The button on the handle would always get stuck; and I mean STUCK. You press and hold the button to stop the flow of water temporarily; until you let go. The button remained stuck. Pressing it over and over again didn’t help. I would always have to stop the machine until I figured out a way to get it unstuck only to have it get stuck again next time I pressed it. The water flossers would also get stuck to the handle. They snap into place and there is a release button that’s suppose to make it easy to switch between flossers. Even with the release, I could never pull them out without a struggle, some of them breaking in the process. The last one broke and a piece of it is stuck inside the handle and I cannot get it out, even after trying every method imaginable without damaging the unit. This has been one of the most frustrating items I have ever used. Customer support never responded back to me... unfortunately for me I don’t have a Twitter or Instagram following so I get ignored. I’m not mad I guess but it does suck.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, July 7, 2019
We are sorry for the difficulty you are experiencing with the unit. I'd be happy to help!! It does come with a three-year warranty. I would like to get some additional information about the issue and open a warranty claim for you. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for warranty assistance.
I love the product but prefer the one we had before which had an attached lid. This one after filling water and putting lid back on falls in. Only thing dont like.
I love using this over regular flossing. It cleans out every small particle of food from my teeth and gum line. I love that you can control the pressure and that it has a pause button. It is nice to have the choice of tips to use. I wish I would have bought one a lot sooner than I did.