I brought this about two months ago. On the request of my dentist office. I have been using everyday twice a day. I love it. It keeps my gums clean from the gunk I eat during the day.
Two weeks into owning, the button to stop water supply sticks down!
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, August 15, 2019
We are sorry for the difficulty you are experiencing with the pause button. It does come with a three-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
This is replacement for an older model Waterpik. Lots of improvements, quieter, hose more easily handled, wand storage built in, easier to fill. I like it a lot.
We had one of these years ago (in the early 1990s for my daughter who had braces). It was a godsend for her and made a difficult process so much more manageable for a young teen. I just purchased one for myself at the recommendation of my new dental assistant. I am in my late 50s and find using traditional floss difficult to use due to Arthritis in my hands. I've been skipping the floss process due to that reason. Plus, I have certain dental work that makes it even more of a challenge. Since purchasing this machine, it has been amazing. So easy to use and so thorough a cleaning also. Don't know why it took me so long to realize that these are not just for people with braces. I no longer have to fight with floss around that difficult dental work!!
I bought this about a month before my semi annual cleaning, the hygienist said my oral hygiene was excellent. That's the best ever review I've ever received!