Customer Reviews for Waterpik - Ultra Water Flosser - White
Customer Rating
2
Great but stopped working after 4 months
on February 21, 2020
Posted by: Mickaboo
Work great when it work but it stopped working after using for 4 months. The water stopper was lock and somehow I cannot find a way to fix it.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, February 27, 2020
We are sorry for the difficulty you are experiencing with the unit. It does come with a three-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
I had purchased 2 other models that were cordless; one was a waterpik, and the other was a different brand. They both worked fine for 2- 3 months, then, without any reason, stopped working at all, even though they were completely charged. I really wanted to have a waterpik, so I then purchased this model, and it is perfect! Maybe because it must be plugged in. Will not be counting on anything cordless to be working consistently
Product is okay, but not terrific; Could live without it. Very noisy!
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, February 27, 2020
We are sorry to hear that you are not completely satisfied with the product. The unit is a motor driven appliance and as with other common household motor driven appliances, some noise is normal.
Works well. I wish the reservoir held a little more water. I typically have to fill it twice for one session. It would also be nice if it came with one tip for each member of the family, say four of them. It only comes with two.
I like the design of the Waterpik WP-100 and the ease in using it. I like the cord in front and the variety of heads that it comes with. The only thing I don't like is that the water reservoir is too small. I have to fill it twice. Once for the top and once for the bottom.