Customer reviews from waterpik.com
Waterpik - Ultra Water Flosser - White
Average customer rating
4.6
(7,239 Reviews)
Rating breakdown 7,239 reviews
5 Stars
5,304
4 Stars
1,387
3 Stars
301
2 Stars
116
1 Star
131
95%of customers recommend this product.
(
6,465 out of
6,819)
Customer Reviews for Waterpik - Ultra Water Flosser - White
Customer Rating
2
Button Sticks
on May 19, 2020
Posted by: DukeTX
Gender:Male
Bought the Ultra for my son when he got braces on. Within the 1st month, the button to start and stop the flow on the handle would stick in. After a couple of jolts to knock it free, it would work again. Now, I cannot free the button. This has been a constant problem and would not recommend again.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: Hursel
Gender:Male
Verified Purchase:Yes
This is a great device. Works 100% better than floss. Great addition to brushing and mouth wash
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Lynluk
Gender:Female
Verified Purchase:Yes
I love the concept but this is made very cheaply and the button on the handle sticks all the time. It is ver annoying. My machine is only 3 months old and it STICKS!
I would recommend this to a friend!
Response from waterpik.comBy WaterPik, Product Support, May 19, 2020
We are so sorry you are having this issue! Waterpik stands behind the quality of our products and the warranty. This model carries a three-year warranty and the part is replaceable. Running distilled white vinegar and warm water through the unit and handle regularly, as recommended, will prevent the issue by breaking down any buildup that may be accumulating. Here is a link to our cleaning blog that has detailed cleaning instructions.
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/
You can email me directly at smreviews@waterpik.com for assistance. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: jbwingz
Gender:Male
Verified Purchase:Yes
Just as advertised & expected.
Makes dental care interesting by switching around different attachments and pressure settings.
Makes dental care interesting by switching around different attachments and pressure settings.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Terrible engineering
on May 17, 2020
Posted by: Shaw9000
Gender:Male
This is the fourth one I have returned in a year? They work great for awhile then just stop working, has something to do with the blue button to stop flow. Not sure what it is happening all I know is it stops pushing water through. As I stated 4 in a year I have returned. Very inept piece of oral care.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
1
Button an handle broken
on May 16, 2020
Posted by: Terrebonne
Gender:Female
I bought this item in February 2020 and 4 months later the button on handle has broken. Very disappointing to say the least
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, May 18, 2020
I am sorry to hear you are disappointed with the product. We stand behind the quality of our products and the warranties that accompany them. This model is backed by a two-year warranty and the hose is replaceable. We would be happy to help you with this. You can email us directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Posted by: BettyHP
Gender:Female
Verified Purchase:Yes
I had resisted purchasing a product like Waterpic although my husband has used and loved his for many years. Finally deciding to try one, I brought it home, read instructions and have tried every attachment even adding an additional cleaning after a shower. The product does make my mouth and teeth feel much cleaner than just the traditional floss and brushing. The only things that might help would be to make it somehow not slide on the counter top and the top containing the additional tools would be more stable.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Works great and the pressure of the water coming out is great too!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com