Customer Reviews for Waterpik - Ultra Water Flosser - White
Customer Rating
1
Poor design
on July 2, 2020
Posted by: djhorne
Gender:Female
I am really upset with this product. The hose has just snapped right at the wand, I repaired it and it did it again in another place. I would not buy any products with this stiff hose that seems to be brittle.
This is a great product, only reasons I didn’t give 5 stars is it’s somewhat loud and water can make a slight mess. Despite those 2 things, I would definitely recommend this item!
button is constantly getting stuck so water can't come out.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, June 28, 2020
We are so sorry to hear that this is happening. We do have replacement parts available. Please email us at smreviews@waterpik.com or call (800) 525-2774 and we would be happy to help. For future reference, soaking the handle regularly can help to prevent this from happening. Please find a link to our cleaning blog below. It has detailed cleaning instructions.