Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
154
4 Stars
30
3 Stars
14
2 Stars
6
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Customer Rating
4
Piece of arrlt
on December 28, 2024
Posted by: Yazii4Samsung
[This review was collected as part of a promotion.] Looks so great when mounted on wall.
Does not look like a TV
Does not look like a TV
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
In love with our new Samsung TV
on December 28, 2024
Posted by: Kadlubiak
[This review was collected as part of a promotion.] We absolutely love the new TV. Beautiful picture, easy to set up and add to our surround sound receiver system. The art application has become our favorite feature. So much fun looking thur the choices and finding our favorites!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This tv is amazing
on December 29, 2024
Posted by: Taquainstv2
[This review was collected as part of a promotion.] I absolutely love my Samsung frame television. It has so many features, I feel like I discover something new on it every other day and I've had it for like 6 months now. It plays movies so clear me and my children feel like we can reach into the screen or are watch 3D in real time. It's amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Frustrating
on December 30, 2024
Posted by: Julie
from Texas
TV is nice - a little different than a regular Samsung TV with the art. However, I am supposed to receive 2 years of the Art Store but I am not receiving that. I've gone through the steps as directed but when I get to the part to apply the promo code, it takes me to the screen to pick a subscription for membership. I've spent so much time trying to go through the steps again & again with the same result. It's so frustrating!
I would recommend this to a friend!
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, December 30, 2024
Julie,
Thank you for sharing your experience. So that we can better assist with this, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience. So that we can better assist with this, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV
on January 6, 2025
Posted by: CdnDoug
Love the TV… have wanted to purchase The Frame for a long time and finally did it! Art store is super fun! Picture is great and love the matte look.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not thrilled.
on February 5, 2025
Posted by: Susie
I've had it for about a year. I've had issues with the volume. During a show, for example Seinfeld, the actors voices with suddenly change volume and get very loud for a bit. Then it will shift back.to normal. Sometimes opposite, volume will decrease for a few moments then go back to normal. I tried adjusting the settings. This happens a lot and no one is touching the remote or the tv at all.
Other than that it's ok. Not thrilled with it.
I kind of like the art subscription but there's not enough of what i like or want with that either.
enh.
Other than that it's ok. Not thrilled with it.
I kind of like the art subscription but there's not enough of what i like or want with that either.
enh.
Response from Samsung USBy Samsung Specialist, February 6, 2025
Susie,
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Stunning
on February 5, 2025
Posted by: Bones
from FL
I could not resist the sale, I have been keeping an eye on deals and prices on the 65” Frame TV.
I finally purchased in December, installed it myself very easy. My wife helped me hang it on my he wall. And WOW absolutely stunning! I love the art on my wall when we are not viewing tv. When we do watch it is so real looking action, it is easy to imagine that there are people in my new picture window in my room.
I finally purchased in December, installed it myself very easy. My wife helped me hang it on my he wall. And WOW absolutely stunning! I love the art on my wall when we are not viewing tv. When we do watch it is so real looking action, it is easy to imagine that there are people in my new picture window in my room.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great options
on February 5, 2025
Posted by: Golferlady
I do enjoy all the different photo options to display on my tv. Very easy to select choices. Thank uou
Written by a customer while visiting Samsung US