Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
154
4 Stars
30
3 Stars
14
2 Stars
6
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Customer Rating
3
InvisableInk
on November 7, 2025
Posted by: InvisableInk
[This review was collected as part of a promotion.] Beautiful picture! Easy to operate too, it wasnt confusing.
However, I had not watched it in several days because it's in a spare bedroom. When I turned it on, it now looks weird. Theres lines across the whole screen and also flashing semi funky colors randomly. Don't know what happened. I had just ordered a 65" like it for my work office but cancelled the order. I like Samsung but don't want the hassle of possible cracks or messed up screens. But the TV was beautiful!
However, I had not watched it in several days because it's in a spare bedroom. When I turned it on, it now looks weird. Theres lines across the whole screen and also flashing semi funky colors randomly. Don't know what happened. I had just ordered a 65" like it for my work office but cancelled the order. I like Samsung but don't want the hassle of possible cracks or messed up screens. But the TV was beautiful!
Value
3
Response from Samsung USBy Samsung Specialist, November 7, 2025
InvisableInk,
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on November 20, 2025
Posted by: Veronica
[This review was collected as part of a promotion.] I love my frame TV.. I really enjoy the different pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on December 5, 2025
Posted by: Rand36
[This review was collected as part of a promotion.] This is a really neat TV with its rotation of historic art. Once set-up, it auto cycles through a selection of favorited pictures. Creates a great ambiance and brightens up a room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the art.
on December 5, 2025
Posted by: Marcella
[This review was collected as part of a promotion.] The frame tv does an excellent job of showing art with vibrant colors. I love to explore the details of the paintings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the end and beginning of TV.
on December 5, 2025
Posted by: Art2soul
[This review was collected as part of a promotion.] The Frame said it all. Beautiful Arts scenery and a decor of lifetime to the living room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow processor, and can’t fill frame edge to edge
on December 7, 2025
Posted by: davidOh
[This review was collected as part of a promotion.] Processor is ridiculously slow, and when using art mode you can’t size a single picture to fill screen edge to edge.
Value
3
Response from Samsung USBy Samsung Specialist, December 8, 2025
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Art mode
on February 11, 2026
Posted by: Dwayne
from Kissimmee fl
[This review was collected as part of a promotion.] TV is mounted very flat on my wall the brightness is perfect window is next to it and I get no Reflection from the sunlight colors are very vibrant best tv I ever had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this TV!
on February 17, 2026
Posted by: TheQueen
[This review was collected as part of a promotion.] Just amazing. We bought this particularly for anti glare. It's perfect with all around windows and constant sunlight.
The bonus is being able to upload your own images and playing my music app while the art mode is activated.
Written by a customer while visiting Samsung US