Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
154
4 Stars
30
3 Stars
14
2 Stars
6
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Customer Rating
5
Best TV ever!
on September 1, 2025
Posted by: GrassE21
[This review was collected as part of a promotion.] This TV has been very smart and helpful with my three young kids learning how to use electronics. Great for all of us to game, stream, watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sleek TV
on September 5, 2025
Posted by: saraht
[This review was collected as part of a promotion.] We really like our Samsung Frame TV. We get lots of compliments. The only thing is I haven’t been able to get the 2 year art subscription to work that’s included so that’s been disappointing but over all tv is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Looks Great, Interface is pretty good
on September 5, 2025
Posted by: JLD333
[This review was collected as part of a promotion.] I have several Frame TVs in my house as i love the slim profile and hiding the components behind the wall / below. The two issues i have had is one tv the backlight went out just after about 16 months and the second is the apps seem to get stuck after about a month and require hard restarts to get them back working. This is a problem across most smart TVs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent blend of Tech and Art
on September 5, 2025
Posted by: Zimmer
[This review was collected as part of a promotion.] Seamless Art like flat QLED; Installation was easy and under 30 minutes.
Controls are intuitive and quick with remote. Energy consumption is good. Integrated with Samsung soundbar and subwoofer provided a Movie like sound quality and viewing experience above what was expected.
Controls are intuitive and quick with remote. Energy consumption is good. Integrated with Samsung soundbar and subwoofer provided a Movie like sound quality and viewing experience above what was expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FRUSTRATED
on September 5, 2025
Posted by: Frustrated
[This review was collected as part of a promotion.] We just purchased 2 Samsung TV's and a Samsung dishwasher. We have a small 2nd home where last year we purchased 3 Samsung TV's. On our 65" Frame TV we just bought, we get weekly requests to sign up for our FREE 2 year art subscription. Yet it doesn't exist. When I call your company ( 2 times now) You tell me I'm not qualified. Well, then quit asking us to take advantage of it. 5 TV's and 1 dishwasher in 1 year and We're not qualified. We do like the Frame TV and own 2 of them.
Thanks
Frustrated
Thanks
Frustrated
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product works nice in my space but has issues
on September 5, 2025
Posted by: VegasShopperMan
[This review was collected as part of a promotion.] I use my samsung frame to have a low profile tv and picture frame in my bedroom. Our previous TV took a lot of space. At first the frame was pretty nice to use. I decided to go ahead and pay the gallery subscription to have access to more art work.
My wife loves being able to pick out seasonal images to have hanging in our room.
Downsides are that the controls on the bottom seem to operate in a way that always leads my kids to turn it on when I am changing them on the table right infront of the TV. Also the frame seems to have a constant issue where it will alert you that there is an optimization required, this usually happens right when you start using the frame and it is basically inoperable for 5 minutes doing some optimization that never seems to solve the issue.
Downsides are that the controls on the bottom seem to operate in a way that always leads my kids to turn it on when I am changing them on the table right infront of the TV. Also the frame seems to have a constant issue where it will alert you that there is an optimization required, this usually happens right when you start using the frame and it is basically inoperable for 5 minutes doing some optimization that never seems to solve the issue.
Value
3
Response from Samsung USBy Samsung Specialist, September 5, 2025
VegasShopperMan, We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has smart things
on September 12, 2025
Posted by: TightNative
[This review was collected as part of a promotion.] Smart things has made this tv my top 10 favorites im able to turn it on and off with my phone as well as watch all my favorite things that are on my phone directly on the tv with out having to transfer anything or download any new apps.
I recommend this product for anyone who is new to the advanced technology of 2025. Im still getting used to the tech. Easy to use and easier to figure out with AIs help mode.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally, a TV that's welcome in my living room.
on September 20, 2025
Posted by: BeStrange
[This review was collected as part of a promotion.] Everything technical about this TV earns the highest marks. I expected that.
What I've always disliked about large TVs is that big black rectangle dominating the space. But NOW I have marvelous works of art in my home.
Well done, Samsung!
What I've always disliked about large TVs is that big black rectangle dominating the space. But NOW I have marvelous works of art in my home.
Well done, Samsung!
Value
5
Written by a customer while visiting Samsung US