Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
154
4 Stars
30
3 Stars
14
2 Stars
6
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Customer Rating
3
Great Frame profile
on July 29, 2025
Posted by: Goodlooks
[This review was collected as part of a promotion.] I have Samsung TVs in 5 of my vacation rentals and two frames in my house.
I over came problems with art registration, which was included in my purchase.
It took considerable time and communication.
Now my 80” frame is not turning on reliably and requires power downs and resets of the control box.
Luckily my installation allows me to access the control box.
This has occurred repeatedly.
I didn’t expect this reliability issue,.
I over came problems with art registration, which was included in my purchase.
It took considerable time and communication.
Now my 80” frame is not turning on reliably and requires power downs and resets of the control box.
Luckily my installation allows me to access the control box.
This has occurred repeatedly.
I didn’t expect this reliability issue,.
Value
3
Response from Samsung USBy Samsung Specialist, July 30, 2025
Hi,
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing image, best screen ive ever owned!
on July 29, 2025
Posted by: Jml1972
[This review was collected as part of a promotion.] We stream and watch movies and games- its brilliant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Anti Glare
on July 30, 2025
Posted by: ANTIGLARE
[This review was collected as part of a promotion.] I have a great room with lots of windows and a sliding door adjacent to the TV. The glare was unbearable with my old TV. Now it's virtually gone. Makes viewing during the day so much more enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Frame TV six month review
on July 31, 2025
Posted by: TVLoverHoustonTexas
[This review was collected as part of a promotion.] I’ve been using my Samsung Frame TV for about six months now, primarily for streaming platforms like YouTube TV, Netflix, and Prime Video. Overall, I’ve been very pleased with the experience.
Pros:
• Picture Quality: Excellent. Crisp, vibrant, and consistent across all streaming platforms.
• Remote Control: Simple, intuitive, and well-designed. It’s clear that thought went into the user experience.
• Menu System: Easy to navigate and well laid out, making it quick to switch between apps and settings.
• Art Mode: One of my favorite features. The ability to display artwork when the TV is off adds a stylish and sophisticated touch to the room.
• Picture Quality: Excellent. Crisp, vibrant, and consistent across all streaming platforms.
• Remote Control: Simple, intuitive, and well-designed. It’s clear that thought went into the user experience.
• Menu System: Easy to navigate and well laid out, making it quick to switch between apps and settings.
• Art Mode: One of my favorite features. The ability to display artwork when the TV is off adds a stylish and sophisticated touch to the room.
Cons:
• Sound Issues: About 5% of the time, the audio quality randomly changes and becomes nearly unusable. The issue resolves itself quickly, but it’s still frustrating when it happens.
• Sound Issues: About 5% of the time, the audio quality randomly changes and becomes nearly unusable. The issue resolves itself quickly, but it’s still frustrating when it happens.
Despite the occasional sound hiccup, I’m very happy with the Frame TV. It’s both a high-performing smart TV and a beautiful piece of decor.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unbound with Capabilities.
on August 16, 2025
Posted by: NeediSayMore
[This review was collected as part of a promotion.] Dear I say, what a masterpiece of a centralized unity of do anything alone with accessed simplicity to do even more at you finger tips. Weather your navigating with the non cumbersome remote, or a readily connect-able device. Let it be your watch,phone,tab or laptop. The seamlessly approach can't get any better. Visually spectacular weather viewing a great new movie,or taking a multi screen attack to entertainment,work also why not throwing a little fun along side all that having one of the multi display dedicated to checking in on your 3 month old as she sleeps. The Frame TV is not just a TV but a multi-verse withing it self. Keeping your eyes captive with stunning color for video and captivative art display. You just have to own one and see for yourself. Guaranteed to have you Framed in Awww.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on August 17, 2025
Posted by: The1frame
[This review was collected as part of a promotion.] The image is amazing one thing to note. The instalation is a little more complicated and the frame borders are expensive keep that in mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super slim high quality TV
on August 19, 2025
Posted by: Rangeman
[This review was collected as part of a promotion.] We are really liking our 65" Frame TV. This is a great blend of technology and design. We like that it doubles as a piece of art too. We are planning to build a nice picture frame for it soon. Since we are not gamers or big cinephiles, this this performance is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It’s a great idea and a product
on August 19, 2025
Posted by: Pripate
[This review was collected as part of a promotion.] Love my 65” frame tv. It looks very premium and realistic, I have had several people who thought it was a photo frame. The matte finish is a game changer and is what separates this tv from the rest, making it look very premium even when the tv is off.
One suggestion: The art selection can be improved. Instead of setting the frame wallpaper as the last visited art, there should be an option to explicitly make art as a wallpaper. This way trying out new ones makes it easier.
Value
5
Written by a customer while visiting Samsung US