Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
154
4 Stars
30
3 Stars
14
2 Stars
6
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Customer Rating
4
not totally user friendly
on May 5, 2025
Posted by: TechGuru
[This review was collected as part of a promotion.] The picture quality if super, the sound with the sound bar is great, the remote leaves a lot to be desired. One wrong button push and you have to start from the begining to get back to where your were. The menu can be modified some, but not enough to allow you to set it to your true liking.
Overall a good product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful!!
on May 5, 2025
Posted by: ClassyRose37
[This review was collected as part of a promotion.] Love the tv. Perfect for grabbing Netflix or using the frame to add ambiance when guests are over.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Classy looking, great art, and high def for gaming
on May 5, 2025
Posted by: petey23
[This review was collected as part of a promotion.] We upgraded from a 50" frame TV 2017, to the 65" frame TV 2024, and it has all of the improvements in the right places. It is thinner, better definition, the actual screen is more matte which makes the art mode look more like actual art and reduces glare, and the OS has been revamped. The art selection screen is completely different, and gives much better suggestions than our old TV. The art is the same, but is much better.
The frame TV is more expensive than other TVs for the same size, but I have really enjoyed the double function of TV and displaying high quality art. This is the best TV for art mode on the market.
The one issue that I have with this TV, the receiver box has 4 HDMI slots. I use 1 for the e-arc with my soundbar, chromecast, nintendo switch, and xbox. I have a DVD player, and so I have to unplug one and plug in another. I would like 1 more HDMI slot. That is the only issue I have with the TV though. Great overall.
The frame TV is more expensive than other TVs for the same size, but I have really enjoyed the double function of TV and displaying high quality art. This is the best TV for art mode on the market.
The one issue that I have with this TV, the receiver box has 4 HDMI slots. I use 1 for the e-arc with my soundbar, chromecast, nintendo switch, and xbox. I have a DVD player, and so I have to unplug one and plug in another. I would like 1 more HDMI slot. That is the only issue I have with the TV though. Great overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful TV both on and off
on May 5, 2025
Posted by: TechGuy
[This review was collected as part of a promotion.] I love that this TV is not just a TV, but also a piece of art. Even when not in use it looks beautiful. Much better than having a giant black screen on the wall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame is best TV out there. I ABSOLUTELY love
on May 11, 2025
Posted by: 9Elevation
[This review was collected as part of a promotion.] I use mt Frame for normal everyday use to work movie TV shows
And occasionally I use the internet. The best thing about this t v is it's design. It literally looks like a picture sitting on my wall. I have tons of apps included with the TV and more that can be downloaded.
It's very user friendly and takes no time to set up. Be able to connect my phone to my t.V is also a plus. The sound quality is great as well as the picture quality. It is perfectly mounted on my wall, and even that was a breeze to set up. I highly suggest the frame TV to anyone. You won't regret it.
And occasionally I use the internet. The best thing about this t v is it's design. It literally looks like a picture sitting on my wall. I have tons of apps included with the TV and more that can be downloaded.
It's very user friendly and takes no time to set up. Be able to connect my phone to my t.V is also a plus. The sound quality is great as well as the picture quality. It is perfectly mounted on my wall, and even that was a breeze to set up. I highly suggest the frame TV to anyone. You won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
frame tv
on May 20, 2025
Posted by: Carrabba
Had a built in Cabinet wall installed in our bedroom that we had made in Italy.
Once we added the Frame TV it finished it off! Great TV!
Once we added the Frame TV it finished it off! Great TV!
Written by a customer while visiting Samsung US
Customer Rating
2
TV looks good on wall but bad picture quality
on May 20, 2025
Posted by: Frametv
[This review was collected as part of a promotion.] The TV looks great on the wall but it has bad picture quality, it is very dark to the point that people ask why it looks so dark, I tried everything to make it look good but I can't, I even looked on you tube and it seems to be the issue with this tv.
Value
2
Response from Samsung USBy Samsung Specialist, May 20, 2025
Hi,
I’m sorry to hear you’re not fully satisfied with your TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
I’m sorry to hear you’re not fully satisfied with your TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Frame look
on May 21, 2025
Posted by: GreatTVexpirence
[This review was collected as part of a promotion.] Thus has a great video quality and the moving images look almost life like and makes you feel like you are in the middle of the scene and having an almost 3d expirence as if you are in the video itself.
Value
4
Written by a customer while visiting Samsung US