Customer reviews from Samsung US
Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Average customer rating
4.6
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
154
4 Stars
30
3 Stars
14
2 Stars
6
1 Star
3
77%of customers recommend this product.
(
17 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - 43 inch The Frame QLED 4K Smart TV QN43LS03DAFXZA
Customer Rating
5
Awesome!!!
on February 26, 2025
Posted by: Life long learner
I purchased my Frame TV in November 2024. My only regret is that I did not purchase it sooner. I absolutely LOVE my Frame TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Mediocre
on March 5, 2025
Posted by: mbridges
from Indiana
Having a few regrets. The TV randomly chimes when streaming. The audio randomly goes up and down during shows which is something our TV never did before.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2025
mbridges,
Thank you for sharing your experience with The Frame TV. This chiming noise is due to Tap View being enabled on your TV. To disable this, please perform the following steps:
1) On your phone, navigate to and open the SmartThings app, and then tap Menu (the three horizontal lines).
2) Select Settings and scroll to Tap View. Tap the switch to turn it on.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with The Frame TV. This chiming noise is due to Tap View being enabled on your TV. To disable this, please perform the following steps:
1) On your phone, navigate to and open the SmartThings app, and then tap Menu (the three horizontal lines).
2) Select Settings and scroll to Tap View. Tap the switch to turn it on.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my high expectations
on March 5, 2025
Posted by: Galactic Wave Rider
So....unexpectedly way better than I expected. I really thought it would be great but I have a bright room. The matte diminished the reflection to a degree I did not expect.
Sound quality is great and the ease of installation with the frame is great.
Sound quality is great and the ease of installation with the frame is great.
Written by a customer while visiting Samsung US
Customer Rating
2
Great TV, but subscription problems are a headache
on March 5, 2025
Posted by: TawnyaMD
from St louis, MO
Love the picture and quality. The TV is ALMOST everything I wanted. It was supposed to come with 2 years of the free art subscription. Instead, my code worked for 30 days and despite any calls and emails between my husband and Samsung, the issue is still not resolved. If I want art, I have to format and upload my own pictures, or pay out of pocket for what should be free... For 2 years.
Response from Samsung USBy Samsung Specialist, March 6, 2025
TawnyaMD,
Thanks for sharing your concerns. If you've already registered through this promotion site (https://www.samsung.com/us/shop/promotions/the-frame-art-store-promotion/), please reach us again so we can further assist with this.
You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your concerns. If you've already registered through this promotion site (https://www.samsung.com/us/shop/promotions/the-frame-art-store-promotion/), please reach us again so we can further assist with this.
You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Thrilling Masterpiece
on March 20, 2025
Posted by: LordFPou
[This review was collected as part of a promotion.] I am absolutely thrilled with my Samsung Frame LS03DD QLED 4K TV (2024)! The picture quality is stunning, with vibrant colors and crisp clarity. But what really sets this TV apart is its innovative design. The frame feature allows me to display beautiful works of art, photos, or even my images, making it a gorgeous addition to my living room. The sleek and slim design makes it a perfect fit for any decor. Overall, I'm thoroughly impressed with the Samsung FRAME TV 4K - a home entertainment and decor game-changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best TV I have owned
on March 20, 2025
Posted by: Paydabill
[This review was collected as part of a promotion.] I am absolutely in love with my Samsung Frame TV! The sleek, minimalistic design is truly a game changer. It seamlessly blends into any room, almost like a piece of modern art itself. It doesn’t just feel like a TV; it feels like an intentional part of my living space.
But what really sets the Samsung Frame apart is its Art Mode. Instead of a black screen when it's off, it displays beautiful artwork, transforming the TV into a canvas. Whether it's a painting, photograph, or my own images, the quality of the art on the screen is stunning, and it makes my space feel so much more sophisticated.
Lastly, the service from Samsung has been top-notch. The setup was straightforward, and I experienced a issues, called for service. They came quick, fixed the problem and made sure I was satisfied. It made the overall experience effortless and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best from Samsung
on March 20, 2025
Posted by: 42tiger
[This review was collected as part of a promotion.] I own two of these in 65 in. I able to upload my own pictures
or work with the art supplied. I can change the pictures anytime I want.
We like the feature if the screen is dark and you have it set when you walk
by it comes on automatically or have on all the time. We have gotten nothing
but compliments from our friends. Before i buy i do my research.
My friends have the 85 in this model they love it.
my advice is don't hesitate in buying.
or work with the art supplied. I can change the pictures anytime I want.
We like the feature if the screen is dark and you have it set when you walk
by it comes on automatically or have on all the time. We have gotten nothing
but compliments from our friends. Before i buy i do my research.
My friends have the 85 in this model they love it.
my advice is don't hesitate in buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great picture
on March 20, 2025
Posted by: scgent
[This review was collected as part of a promotion.] This unit has a great picture, and most of the features are easy to use. I had an issue with my old sound bar. it would connect and then just drop out. I purchased a newer sound bar and the drop out issue seems to have gone away. I wish there was a better way to arrange the home screen and a better default for the unit when it 1st comes up.
Value
4
Written by a customer while visiting Samsung US