Good printer, but horrible customer support/warranty!
on September 12, 2023
Posted by: mrb123
from Deltona, FL
I like this printer, even though the plastic material seems cheap and fragile, which could break easily. I do have an issue with the black toner cartridge, where dots print on the page. I have clean the drum, which works for a while, but then comes back. Called support and they said to replace the black toner cartridge, but it would not be covered under warranty, since I purchased the printer more than 30 days ago (I have owned this printer for 40 days and barely printed anything). Obviously Canon does not provide good warranty on their products!
Incredibly hard to use absolutely ridiculous, I'm not sure how they can make it any harder to use as they seem to have made it as difficult as possible
I upgraded from a 10 year old Samsung printer and I really love this printer. Prints super fast with nice colors and clear sharp texts. Build quality is good for a home printer and should last for a long time.
My only beef I have is the software. It needs a big update. For one, it gets confused when you install the software or try to print while you are using a VPN (which many people use for work). The software should be written to choose the default internet interface, not the VPN! My 10 year old Samsung didn't have this issue. Also, the scanner software would crash my entire computer when I can big files in color. This printer would be a big hit if enough resources were provided for the software engineers to do their part.
[This review was collected as part of a promotion.] I have been using this for a few weeks now, and I am so glad that I made the decision to get this printer! It absolutely does it all, and its easy! There are a lot of different features and it does, like most things when it comes to electronics, take some time to get it all figured out. Once you do though you realize just how much this printer can do and how quickly and quietly it works. The scanner also works really well and only takes a second. I love that it prints double sided pages, too. This is the best all-in-one laserjet printer Ive ever had. Perfect for working from home or if you own a business, I would highly recommend picking one up! You absolutely can not go wrong with this printer!
[This review was collected as part of a promotion.] This is an amazing printer! My husband works in a print shop as well as we run a small home business on the side. We usually send all of our print needs to his job to print but it gets expensive and cuts into our profit to have to do that. Now that we have this printer we can print out invoices, shipping labels, inventory sheets and everything else at home. It cost significantly less to print from home rather than outsource to a print shop. I love the fact that we can print on multiple thinknesses of paper and car stock as well as different sizes. The print quality is superb and the print is super fast. The printer is kind of bulky compared to a regular home printer but that's too be expected given all it does.
[This review was collected as part of a promotion.] Until recently I was running a small hobbiest home business when suddenly my 100% customizable birthday party packs took off! I needed to upgrade my standard home printer/copier to something that could keep up. I am simply blown away by the workhorse that this machine is! When it says it can provide 35 color prints a minute it does that! And thats full color! I also love that I can load a MASSIVE amount of paper at one time saving me from adding more to my standard printer several times a day. This machine has single handedly took a TREMENDOUS amount of stress from my new workload. I am kicking myself for not upgrading to this machine last year...so much wasted time and money dealing with my old sub par machine!
[This review was collected as part of a promotion.] We absolutely love our new Canon Color imageClass MF753Cdw all-in-one Laser Printer! It replaces my aging all-in-one ink jet system that can’t quite keep up with our needs. Setup out of the box was quick and simple, pretty much all plug-in-play as I had it on my network in minutes without any issues.
I was glad to see the included media disk which is rare these days, but I generally download the latest versions from the webpage just to be sure I’m getting the latest and greatest. Software seems to work okay on Windows 11 pro, didn’t have any problems with the installation or usage.
I’m impressed with how quickly it can print volumes of pages despite the short warm up time. The standard paper tray capacity is only 250 sheets which is fine, but 500 sheets would be better, especially for the size of the printer. While it’s possible to increase the capacity with the optional cassette, it just seems like a no brainer, especially for the volume you can print.
Scanning and copy feature works well which is great as we use it every day and pretty much for more than half of the prints that we use it for. It also has several additional custom menus with a plethora of other functions that you may or may not use. Also, mobile printing works great; I’m able to print seamlessly from my phone which was a nice added bonus.
As for the build quality, overall, it feels like a very solid printer. The 5-inch color touchscreen display is really intuitive and responsive. It’s simple to navigate and easy to use because the layout/UI is well designed. I will say, the internals seemed flimsier than I expected, however while the cassette and doors are all shut, it seems like a durable hulking printer.
The overall quality of prints is impressive; text on word documents is sharp and clear while photos are vibrant and colorful. I was surprised with how well everything turned out on paper comparatively against an inkjet printer.
This is perfect for any small business or in my case, my home office. I would suggest that if you do have a small business, you’ll likely want to pick up the optional PF-k1 cassette tray to increase your paper capacity.
The biggest difference by far would be the cost for ink as laser printers use toner which can be expensive. If you don’t want to shell out a couple hundred dollars on toner, then ink jet system maybe a better fit, however I see it as more of an investment for pages you plan to print and overall, its likely going to be lower cost per printed page in the long run.
Bottomline, the Canon imageClass MF753Cdw all-in-one Laser printer is a major workhorse. This thing just keeps on printing and never slows down! It’s simple to setup, easy to use, and provides quality printing. If you need a small yet powerful printer that can churn out volumes of print, this is an excellent solution!