Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8
(5,033 Reviews)
Rating breakdown 5,033 reviews
5 Stars
4,168
4 Stars
697
3 Stars
100
2 Stars
33
1 Star
35
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
5
The best device in the palm of my hand.
on March 30, 2026
Posted by: GallupingGalaxy
[This review was collected as part of a promotion.] The Samsung Galaxy line is, for my money, the best product around. It has access to every app, it can do absolutely anything with it. The AI within the device is quite impressive as well. Gemini can do anything and everything that it's competitors can do while simultaneously keeping track of your heart rate and can even tap into Samsung health and check that your blood pressure and oxygen levels are within normal parameters. I have used my Samsung device from the coast of California, to the fields in Iowa and then back to the mountains in Utah and it has been the best travel buddy ever. I never get lost and I always have something to ask for advice. I dont know if I could trully manage my life today without Samsung. I have been and will always be a Samsung user. I have tried many many other devices and the only one that is easy and productive for everyday use is the Samsung Galaxy. Im sure Samsung has other great lines and products but, for me, the best and the easiest to learn is Samsung, by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid durable and only limited by battery
on March 30, 2026
Posted by: WillPower
[This review was collected as part of a promotion.] Phone has been a solid companion with solid performance across the spectrum of functions. Its only limitation haa be limited battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I haven't found anything not to like! Still learni
on March 30, 2026
Posted by: TnTMoncier
[This review was collected as part of a promotion.] Learning to use AI....I live alone and this phone makes it possible to keep up with my 16 grandkids and 6 greats!! I play a couple games but mostly stream a couple shows and save all the pics of my wonderful family. I broke my hip and while recouping you tube keeps me smiling and laughing!! I have a college degree in computers but considering we were still using punch cards and writing programs in DOS I'm finding i have alot to learn. Try explaining to grandkids we didn't have apps to just download..... but had to write our own apps....lol!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have never had any issues with my phone over al
on March 30, 2026
Posted by: theCatrina
[This review was collected as part of a promotion.] my husband and I have the same phone and he takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sorry but I have been having a lot of problems
on March 30, 2026
Posted by: Start2smile
[This review was collected as part of a promotion.] I have been having a lot of problems lately talk to text always coming on without turning it on, not always getting text from family, never can get text codes from banks or other institutions to verify my identity, can only get threw email and not every institution provides that!! So very frustrating, besides that I love my phone but not happy with it!!!
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hey Start2smile, thank you for your feedback on your Samsung Galaxy S25+. We understand how important your text messages are to you every day. We have provided a link to a troubleshooting guide to help you work towards a resolution for your text messages not being received. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Example: Great features!
on March 31, 2026
Posted by: Anonymous
800 Sumsong salamat
0/5 topics used my tilipono pls naghan kaayo na maro na tao Micophone access deniend. Please enabe Please permissions.
0/5 topics used my tilipono pls naghan kaayo na maro na tao Micophone access deniend. Please enabe Please permissions.
Written by a customer while visiting Samsung US
Customer Rating
5
Love of Galaxy
on March 31, 2026
Posted by: Dlo6967
[This review was collected as part of a promotion.] I'm so excited to share my thoughts on my new Galaxy device! 📱 It's truly a game-changer with its incredible features and sleek design. The camera quality is absolutely stunning, capturing every moment with breathtaking clarity. 📸 I've been exploring all the new functionalities, and I'm constantly impressed by its performance. This device has definitely exceeded all my expectations! ✨ #Galaxy #TechReview #NewPhone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on March 31, 2026
Posted by: Jayrontario
[This review was collected as part of a promotion.] This was my introduction to Galaxy AI and I've been hooked ever since. A time saver and a constant companion this phone makes my life 100% easier.
Value
5
Written by a customer while visiting Samsung US