Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(5,034 Reviews)
Open Ratings Snapshot
Rating breakdown 5,034 reviews
5 Stars
4,169
4 Stars
697
3 Stars
100
2 Stars
33
1 Star
35
86%of customers recommend this product. 
(
169 out of 197
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
More customizable
on March 13, 2026
Posted by: Kingofbeef
[This review was collected as part of a promotion.] I can't make every app have its own sound some of the apps appear that I can't customize the notification sound.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is such a great phone!
on March 13, 2026
Posted by: SugarLovexo
[This review was collected as part of a promotion.] I am huge into needing a phone for social media and overall daily use. This phone honestly satisfies both parts. Galaxy AI is really fun and helpful to use!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MJ Reviews
on March 13, 2026
Posted by: Newrealm
[This review was collected as part of a promotion.] Love the phone. I use it for everything. For calling, streaming, internet, social media, and emails
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone my wife loves it very much.
on March 13, 2026
Posted by: pizzkidd62
[This review was collected as part of a promotion.] Wife just got the phone but she is playing with all the cool features. She's trying the ai feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is comfortable
on March 13, 2026
Posted by: Azazzy
[This review was collected as part of a promotion.] The phone is pretty good the screen quality is really good. Picture is very vivid and pixel are top tier. The photo editing using galaxy ai to remove unwanted characters or people is really good. Its really perfect and it keeps both versions for comparison. The battery usage is very good due to the galaxy ai my phone barely dies because the usage is allocated very proficiently. The option to change the call quality during a phone call is very useful and the HD quality makes a difference. The live translate is really perfect in real time theres no lag.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone camera quality is the best on the marke
on March 13, 2026
Posted by: CasualXGamer36
[This review was collected as part of a promotion.] The camera, speed, storage, and overall build quality is top notch!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone Is so great! It has a powerful chip.
on March 13, 2026
Posted by: Bxller298
[This review was collected as part of a promotion.] The "Good Stuff"
It feels invisible: At just 162g, you honestly forget it’s in your pocket. If you’re coming from a massive "Ultra" or "Pro Max" phone, your pinky finger will literally thank you.The screen is a beast: Samsung still makes the best displays, period. It’s stupidly bright (2,600 nits), so you won’t be squinting at Google Maps even in direct high-noon sun.Speed for days: With the Snapdragon 8 Elite and 12GB of RAM, this thing is snappy. Whether you’re jumping between TikTok, work emails, and a game, there’s zero lag.Long-term vibes: Samsung promised 7 years of updates. You could technically keep this phone until 2032, which is wild to think about.
The "Not-So-Great"
Charging is stuck in the past: It still only supports 25W charging. While everyone else is hitting 100% in 30 minutes, you’re sitting there for over an hour. It’s annoying if you forget to plug it in at night.The Cameras are "Fine": Don't get me wrong, the 50MP main lens takes great photos for Instagram, but it’s basically the same hardware as last year. If you’re a pro photographer, you’ll wish you had the Ultra’s 5x or 10x zoom.Battery Anxiety: The 4,000 mAh battery is... okay. It’ll get you through a normal workday, but if you’re filming 4K video or gaming on 5G all afternoon, you’ll be looking for a charger by 6 PM.
Should you buy it?
If you can find it on sale (since the S26 just dropped), absolutely. It’s the perfect choice for someone who wants a premium, high-end Android experience withou
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always a Samsung fan
on March 13, 2026
Posted by: Twinzmom2024
[This review was collected as part of a promotion.] I use my Galaxy for everything from daily alarms to Galaxy AI when Im curious anything to working on my mobile Hotspot. I love Samsung Galaxy products and have owned many series. My 2 year old twins even love the phone because its that easy to navigate. No better choice on the market as far as I'm concerned!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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