I got 6 total panels and with the exception of one of them they worked perfectly. I contacted support via email to let them know one was defective and I they shipped me a replacement that arrived the next day. Excellent support and product. Thank you.
The Solar Panels came well packaged and with all the hardware needed to install. The long cord allowed me to place the solar panel in the best sunny location to optimize charging my Arlo 3 cameras. The magnetic connection works well, but would never hold the long cord itself. Proper cable mounts, available at my hardware store, ensure the cord never disconnects. I have had them for only a week, but they look and feel well built and have kept my cameras at full charge so far this winter.