Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Machine by De'Longhi - Pacific Blue
Average customer rating
4.6
(1,755 Reviews)
Rating breakdown 1,755 reviews
5 Stars
1,422
4 Stars
198
3 Stars
46
2 Stars
28
1 Star
61
93%of customers recommend this product.
(
1,452 out of
1,567)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Machine by De'Longhi - Pacific Blue
Customer Rating
5
Best Nespresso Vertuo Machine Yet!
on February 18, 2025
Posted by: JenOBX
from Ohio
We’ve own a few of these machines. This is by far the best one for ease of maintaining. Great cup of coffee every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Afternoon Coffee
on March 28, 2025
Posted by: harvego
from Salem, Or
[This review was collected as part of a promotion.] Purchased this to have a simple go to machine for our workplace afternoon coffee. Great taste with any of the pods we've used.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So quick + easy
on March 31, 2025
Posted by: comeasyouare
from san diego, ca
[This review was collected as part of a promotion.] love how easy it is to use! heats up so quickly and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on May 4, 2025
Posted by: Firefly
Very disappointed in this machine. So far I’ve had to waste two espresso pods for every one cup of espresso because the machine simply refuses to run. I’m not sure if I’m gonna keep this or not because this certainly isn’t what I expected.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, May 5, 2025
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not what we expected
on June 9, 2025
Posted by: Schlick
from Minnesota
We bought this Vertuo Pop Plus for use in our RV, we love our coffee. We have used Nespresso machines in our home for awhile now, we have had 3 machines and all have made great coffee. This one was not up to the standards that we expected from Nespresso, It is loud, it leaked coffee from somewhere, and was just a disappointment. We did return it within the 30 days and are still looking to replace it in our Trailer with another Nespresso Machine
No, I would not recommend this to a friend.
Response from Nespresso USABy Blake, Customer Service, June 10, 2025
Thank you for your review, Schlick. We are sorry to hear that your Vertuo Pop+ machine did not meet your expectations and that you were unable to enjoy your Nespresso Coffee Moments. However, we are pleased to know that you had the opportunity to speak with a Machine Specialist and that you are in the process of returning your machine. If you need assistance with recommendations for a new machine or have any other inquiries, please do not hesitate to contact us at our toll-free number, 800-562-1465. Thank you!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Energy
on July 10, 2025
Posted by: Leslye101
[This review was collected as part of a promotion.] I purchased this about a month ago and it changed the game for me as a mother of a toddler and newborn, this was a must ! By far best purchase
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and tastes great.
on July 10, 2025
Posted by: cm1015
from Long Island New York
[This review was collected as part of a promotion.] I love making my coffee at home. This machine is so easy to use. I got the Samra Origins coffee by The Weeknd, and it's so good! Very affordable machine and coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfection
on September 11, 2025
Posted by: Orlandocoffee00
from Orlando, Fl
[This review was collected as part of a promotion.] I absolutely love this machine The Weeknd bundle is what made me get it actually and i love the cup
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA