Customer reviews from brother-usa.com
Brother - Sewing Machine, XM2701, Lightweight Machine with 27 Stitches, 6 Included Sewing Feet
Average customer rating
4
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
27
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
8
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Brother - Sewing Machine, XM2701, Lightweight Machine with 27 Stitches, 6 Included Sewing Feet
Customer Rating
5
Just right for the basic job I had for it.
on September 6, 2024
Posted by: Just Me
I was looking for a basic sewing machine to make a very basic dress. This little machine fit the bill. It appears that it will do much more than I asked it to do. Someday, I may explore those options.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy for first time users
on October 17, 2024
Posted by: ModifyinMike
from Lakeside, CA
I found this machine to use and had no problems, never having used a sewing before.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for beginners
on October 19, 2024
Posted by: Delight
Never sewed anything in my life, and within 15 days of learning, while taking care of a 10 month old… I’ve made may entire Jasmine Halloween costume from scratch.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great everyday workhorse
on October 26, 2024
Posted by: Kristin
from Berkeley, CA
Love this sewing machine! I haven't had a sewing machine for about 15 years, so it's nice to get back into it with this super easy-to-use sewing machine. This is great for the basics - sewing hems, minor repairs, etc.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice sewing machine.
on October 27, 2024
Posted by: Bahage
from Massachusetts
This is a very nice little sewing machine. Works well for my needs.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Very disappointed and unhappy
on October 29, 2024
Posted by: Pallavi
from Novi, MI
It is a very bad sewing machine. Overly complicated. Never works in one go. The thread either keeps coming out of the needle or the bobbin. I’ve changed threads, needles piled the machine even though it is fairly new and I use it only for altering stuff. I bought it for the 5-6 times I need to use in a year. It has been a nightmare and I dread thinking of this sewing machine. I end up stitching/altering by hand which Ofcourse takes forever. I am so disappointed
Response from brother-usa.comBy Brother Customer Service, October 29, 2024
We appreciate your feedback. We are sorry to hear that you are having a few issues with the Brother XM2701. We sincerely apologize for any inconvenience these issues may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/contact-us
https://www.brother-usa.com/contact-us
Written by a customer while visiting brother-usa.com
Customer Rating
5
So Happy.
on November 5, 2024
Posted by: Lisa
from Salem, OR
I am so happy with this machine. Just what I needed, easy to use and I love the needle threader!
Written by a customer while visiting brother-usa.com
Customer Rating
4
necessary improvements
on November 25, 2024
Posted by: Julie
from Maine
Have the bobbin cover attached rather than a separate piece and have the stitches easier to switch/change. Still have not figured out how to switch to the design/embroidery stitches on this machine.
Written by a customer while visiting brother-usa.com