Customer reviews from brother-usa.com
Brother - 103-Stitch Computerized Sewing and Embroidery Machine - White
Average customer rating
4.6 out of 5
4.6
(76 Reviews)
Open Ratings Snapshot
Rating breakdown 76 reviews
5 Stars
56
4 Stars
10
3 Stars
7
2 Stars
2
1 Star
1
100%of customers recommend this product. 
(
19 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Brother - 103-Stitch Computerized Sewing and Embroidery Machine - White
Customer Rating
5 out of 5
5
I am still getting used to it. I love the Embroide
on November 28, 2024
Posted by: Christine Pryor
from United Kingdom
I'm glad i got the Brother SE700 sewing and Embroidery
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Don’t waste your time.
on November 27, 2024
Posted by: Kayla
from West Palm Beach FL
It was good when I first got it, but definitely not anymore. It keeps messing up my embroidery designs, and does not work smoothly, mind you I haven’t used it much either! Lets just say I’m looking for another machine to replace this thing.
Response from brother-usa.comBy Brother Customer ServiceDecember 2, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you are having designs issues with the Brother SE700. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Please contact us directly at:

https://www.brother-usa.com/support/SE700
Response from brother-usa.comBy Brother Customer ServiceNovember 1, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you had some issues with the Brother SE700. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

https://www.brother-usa.com/support/SE700
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
touch screen of the brother se700
on November 18, 2024
Posted by: Cathy
The embroidery touch screen panel is missing the ADD button wherein you can merge/combine designs without using any software. I think the old machine or software has that feature which is make it a lot easier to add design before embroidering. Also a copy button should be available too so you can copy designs within the embroidery area so can run a design within the embroidery area.
Response from brother-usa.comBy Brother Customer ServiceNovember 20, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

https://www.brother-usa.com/support/SE700
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Perfect embroidery machine for me.
on November 11, 2024
Posted by: Janet C
from WV
This is my first embroidery machine. I absolutely love it. Before buying it I researched multiple brands and functions of embroidery machines. This machine makes beautiful designs, I am using it for my sewing projects for personal and gift giving purposes. I still have much to learn about all its functions. It absolutely met all my expectations.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Creator
on October 24, 2024
Posted by: Tee Rubin
I love my machine, but now kinda hate I purchased it. I need one for a bigger embroidery hook. Most of my 4x4 embroidery patterns, this machine will not except. The features are amazing, and the sewing machine has me in love.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Fantastic Machine
on October 21, 2024
Posted by: Diane
Fantastic Embroidery/Sewing Machine! So easy to operate! Would recommend to anyone’
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Not sure if this machine is a lemon or not
on September 23, 2024
Posted by: Pugmamma
I only used the machine twice for routine sewing, and the needle broke after the 2nd time.
Response from brother-usa.comBy Brother Customer ServiceSeptember 25, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you are having broken needle issues with the Brother SE700. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101096_003

Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00000633_014

Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101511_003

Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407190003/workspaceContext/workspace/processedPrint/Answer/154027

If you still have difficulties please contact Brother Customer Service at:

https://www.brother-usa.com/support/SE700
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
I love the brothers se700. Still learning about it
on September 6, 2024
Posted by: Carolyn
from Newberry Florida
I love brothers se700
I am steal learning about the machine
Thanks to you tube
I am so amazed of what this machine can do. It's very simple to learn every time I use it I learned something new and I am very happy with the machine.
Written by a customer while visiting brother-usa.com
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