Customer reviews from MRCOOL
MRCOOL - 18,000 BTU DIY Ductless Mini-Split Smart WiFi Air Handler/Condenser 230V
Average customer rating
4.9
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
24
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
26 out of
26)
Customer Reviews for MRCOOL - 18,000 BTU DIY Ductless Mini-Split Smart WiFi Air Handler/Condenser 230V
Customer Rating
5
Easy installation
on December 26, 2019
Posted by: Paulb
from Delaware ohio
New pole barn installation, easy and straight forward.
I would recommend this to a friend!
Response from MRCOOLBy MRCOOL, February 9, 2026
Paulb - Thank you for your five star review. We hope that you are enjoying your new pole barn and the DIY 36K is keeping your comfortable year round.
Written by a customer while visiting MRCOOL
Customer Rating
5
Mr Cool 18000 BTU 5th generation mini split system
on August 12, 2025
Posted by: GioP
The Mr Cool 18,000 BTU mini split system 5th generation system is working great. I was able to install it myself with the included step by step instructions. I also went with the Mr Cool line cover plates to protect the lines but to also give it a clean finished look.
I would recommend this to a friend!
Response from MRCOOLBy MRCOOL, February 9, 2026
GioP - Thank you for your five star review. We appreciate your feedback regarding our installation instructions and opted to cover the line sets with Line Guards for added protection from the elements. Thank you for taking the time to leave your comments.
Written by a customer while visiting MRCOOL
Customer Rating
5
My Thoughts, that's all....
on October 20, 2025
Posted by: Phil B
I have had a super good experience with Mr Cool, from before questions on 'chat' to ordering and after installation questions. No doubt I would do it again.
I would recommend this to a friend!
Response from MRCOOLBy MRCOOL, February 9, 2026
Phil B - Thank you for your five star review! We are thrilled you shared your experience and hope to have your repeat business if ever needed.
Written by a customer while visiting MRCOOL