Customer reviews from hp.com
HP - 14" HD Touchscreen Notebook Intel N150 4GB RAM 128GB SSD + Wireless Mouse + Microsoft 365 - Winter Lavender
Average customer rating
3.8
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
36
4 Stars
8
3 Stars
12
2 Stars
4
1 Star
9
Customer Reviews for HP - 14" HD Touchscreen Notebook Intel N150 4GB RAM 128GB SSD + Wireless Mouse + Microsoft 365 - Winter Lavender
Posted by: Greg B.74
Verified Purchase:Yes
This laptop was so easy to set up even I did it and in 74 years old and not a computer person at all but now my wife thinks I am because I was able to get it set up with the help from the Ai that's built into it thank you for all the help.
Written by a customer while visiting hp.com
Customer Rating
1
Completely useless - don’t waste your time and money!
on September 4, 2026
Posted by: CS
Verified Purchase:Yes
I’ve had so many issues with this laptop that I decided to just scrap it and buy something else.
* It would never connect to Bluetooth or wireless devices
* The WiFi lag made it impossible to work. Documents and websites would literally have 1-3 minute lag times. No data port so I bought an Ethernet adapter to hard wire to our router. The lag remained unchanged.
* The 4G RAM is soldered and unable to be upgraded in order to fix the problem.
* MS Office apps will not work even though I have a Microsoft account and purchased the upgraded annual subscription. I just get errors if I try to run them.
* The WiFi lag made it impossible to work. Documents and websites would literally have 1-3 minute lag times. No data port so I bought an Ethernet adapter to hard wire to our router. The lag remained unchanged.
* The 4G RAM is soldered and unable to be upgraded in order to fix the problem.
* MS Office apps will not work even though I have a Microsoft account and purchased the upgraded annual subscription. I just get errors if I try to run them.
I could go on and on but just do yourself a favor and don’t buy this laptop. I’m not even willing to pass it off to my son who’s in high school because I know it will be nothing but a headache for him.
Written by a customer while visiting hp.com
Posted by: R. Kelly
Verified Purchase:Yes
The screen quality is horrible. It looks as if you are looking at a blurry screen. Its slow to start up. So far that is the biggest issue I have.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
So far I have been pleased
Written by a customer while visiting hp.com
Posted by: Kesha
Verified Purchase:Yes
I ordered this laptop for use on Coursera to get a certification. It has been a great little laptop for me. It's easy to use and it was easy to set up.
Written by a customer while visiting hp.com
Posted by: Maximus
Verified Purchase:Yes
I like that it’s compact. However, the sound is too low and the color and brightness are horrible. But it does serve its purpose as a simple 1st time laptop for maybe a child. It is very sensitive to the touch and it doesn’t feel too solid. It’s all flimsy plastic.
Written by a customer while visiting hp.com
Posted by: Dane
Verified Purchase:Yes
It picked up my printer quickly, easy to use > I like it.
Written by a customer while visiting hp.com
Posted by: Bill
Verified Purchase:Yes
Very good screen resolution.
Not enough contrast on key\labeling.
Very good battery time when power is not available.
It came with a 500gig cabled add on drive that would have been great if it had been used inside the computer.
Not enough contrast on key\labeling.
Very good battery time when power is not available.
It came with a 500gig cabled add on drive that would have been great if it had been used inside the computer.
Written by a customer while visiting hp.com