Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Peach
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Peach
Posted by: Hd VZ
Verified Purchase:Yes
Phone or network giving issues. Phone not connecting to server at time for making calls or texting.
Response from Samsung USBy Social Commerce, August 9, 2024
Salutations Hd,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet" when you have the time to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have questions for us or if you would like further assistance. We're here to assist you in every way possible! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip6. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please take a moment to review, "Issues with mobile network connection on Samsung phone or tablet" when you have the time to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have questions for us or if you would like further assistance. We're here to assist you in every way possible! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Posted by: PHONE PRO
from NEW YORK, NY
Expertise:Intermediate
Verified Purchase:Yes
Have good music sound qualify; add mini stylus pen will be plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Abdul
from Newark NJ
Expertise:Intermediate
Verified Purchase:Yes
Awesome upgrade from my old Zflip 3.
The ergonomics of the zflip6 is beyond my expectations.
I love the Ai that comes with the phone, the camcorder feature on the camera, the different color options available.
The ergonomics of the zflip6 is beyond my expectations.
I love the Ai that comes with the phone, the camcorder feature on the camera, the different color options available.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: No name
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
I don't have this issue with my Flip-5 but the Flip 6 battery just don't last so long. Maybe AI is running in the background but I turn everything off.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Atatan
Expertise:Expert
Verified Purchase:Yes
When you touch and swipe the screen fom right side there is a sound like the screen can not stick correctly to the base.
Response from Samsung USBy Social Commerce, August 9, 2024
Good day Atatan,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Your Galaxy Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you have any questions for us after reviewing the resources that have been provided or if you would like further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen while carrying in the last bag of groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Your Galaxy Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. If you have any questions for us after reviewing the resources that have been provided or if you would like further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for choosing Samsung.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: RM_11
from Atl, GA
Verified Purchase:Yes
a great upgrade after flip4, camera is a lot better.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Large Touch Screen
on August 8, 2024
Posted by: Shop2Luv
from Toronto
Expertise:Intermediate
I tested it, loved it and am now deciding between this and S24+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
What a great improvement on the flip 5, better battery, better camera, all around a better phone. Well pleased with this purchase.
Written by a customer while visiting Samsung US