Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Peach
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Peach
Posted by: Kevin B
from San Francisco Bay Area
Verified Purchase:Yes
I am very happy with my new Z Flip 6 but very disappointed with Samsung Smart Bot. On 7/10/24, the official release date of the Z Flip 6, I inquired online with Samsung Smart Bot if the Z Flip 6 supported Samsung's Ultra-Wide Band (UWB) as I also own some Samsung Smart Tag2s. I had a Z Flip 4 that I was happy with but did not support UWB. My wife's S22 Ultra does support UWB and the Samsung Find app works great on it. I was advised by Samsung Presales support team Prasanna, that the new Flip 6 did support UWB. I was a bit skeptical and ordered the new phone anyway. I figured that the current trade in for my Flip 4 was a good deal and that I liked all of the known new features of the Flip 6. I am disappointed and feel a bit deceived that the Flip 6 does not support UWB but that obviously was not a deal breaker for me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Akih
Verified Purchase:Yes
phone sometimes does not respond to swipes or input
Response from Samsung USBy Social Commerce, August 14, 2024
Good day Akih,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have the opportunity to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. If you have questions for us afterward or if you would like further assistance, do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The battery life on this puppy is SO much better than my Flip5. That alone is worth the money to upgrade in my opinon but the new camera is great and the new black color is beautiful and actually provides a nice texture for extra grip for those of us who live life on the edge with no case on their flip...
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Very
on August 12, 2024
Posted by: Anysec
from Manila, ph
Expertise:Expert
Very amazing and very nice! I will definitely recommend this..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Allowed in Scrabble word finder app and send money
on August 12, 2024
Posted by: Anil
from Nepal
Expertise:Expert
Example:how to make a money today is a good price for it I think
Written by a customer while visiting Samsung US
Posted by: Monytaker
from Ellijay, Ga
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. Like how I can reduce the size to keep in front pocket. Upgraded from s20 to this. What a difference. Range extender in hardware has made a huge difference for our cellular signal. Live in a rural area. Response time and performance are exceptional.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Green
from Port St Lucie, FL
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Flip 6, from the 5. HOME!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone. I had the z flip 4 before trading it in for the 6 and I'm so impressed. Love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US