Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone 14 - Blue (Unlocked)
Average customer rating
4.5
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
129
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
12
90%of customers recommend this product.
(
132 out of
147)
Customer Reviews for Apple - Refurbished Excellent - iPhone 14 - Blue (Unlocked)
Posted by: TLe111
from California
Verified Purchase:Yes
Phone looks great. Product shipment was very efficient! Set up was fairly simple. It was set up as a new device.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Chuck St
from New Mexico
Verified Purchase:Yes
The Apple Phone i14 is the replacement for a Samsung Galaxy S9+. I have been an Android user for 20 years so I do not expect an easy transition. Fortunately all my family have iPhones so they help make the differences manageable. I have had the phone for 3 weeks and am actually glad I made the switch and prefer a number of the steps navigating from one screen to another. It will take a little longer to have the same level of familiarity that I had with my Samsung, but I know already -- I will not go back.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Victor JC
from San Diego
Verified Purchase:Yes
There was a bit of a learning curve transitioning from my old iPhone 8, but overall quite pleased. The battery lasts a decent amount of time, reception seems good. A lot of features, some I didn't know about like its ability to use satellite for emergency messages.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Kaitlyn S
Verified Purchase:Yes
It’s great! Love the blue color, and super fast.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: dave JB
Verified Purchase:Yes
sales rep was great and very helpful.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1
If I could give the experience negative stars!
on October 25, 2024
Posted by: annonymous24
Verified Purchase:Yes
This was perhaps the worst experience shopping for anything in my life. I've purchased 10+ phones for my family over the years from ATT. This time, the phone had glitches and I had to return it. I was given the run around for weeks and had to spend hours and hours on the phone, each time being told I would be given credit in a few days. A few days turned to weeks and weeks. All the while, the phone was returned to ATT, but my account had a freeze on it and I was not allowed to get a new phone for my daughter. The experience was absolutely maddening and I was shocked at how little any supervisor (many were spoken to) actually wanted to do anything to help me, even though I've been a great and loyal customer for 13+ years.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Love everything about my new phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Denise judge
from Fayetteville Tennessee
Verified Purchase:Yes
The iphone14 has a great camera, everything is very crisp and clear
I would recommend this to a friend!
Written by a customer while visiting ATT.com