Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Pinkgold
Average customer rating
4.4 out of 5
4.4
(278 Reviews)
Open Ratings Snapshot
Rating breakdown 278 reviews
5 Stars
197
4 Stars
37
3 Stars
16
2 Stars
7
1 Star
21
87%of customers recommend this product. 
(
149 out of 172
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Pinkgold
Customer Rating
5 out of 5
5
Great phone
on November 15, 2025
Posted by: Lisa
from California
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying this upgrade from my S21+, some cool upgrades, much nicer camera, love the color even though you can't really see it inside the otter box case I put it in to protect it. Still getting to know all the features on this new phone but ... am really enjoying the ones I've discovered so far. Glad I bought when I did and have the upgraded Gb for free!! I would recommend this phone any time.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S-25 PLUS REVIEW
on November 13, 2025
Posted by: Rick H
Verified Purchase:Yes
Nothing extraordinary about this phone. I'm a senior citizen and i use the phone basics.
Response from Samsung USBy R&R Team, November 13, 2025
Hi there Rick H, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are finding this device easy to use for your daily needs. We have provided a link to the complete manual if you are ever curious about the enhanced capabilities of your phone. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, great price
on November 10, 2025
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Alwa6s a samsung fan. Like this 9ne for size, price, and color choices.
Sleek features, good camera.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey there LHInc, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you found the best device that aligns to your needs and wants. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect 👌
on November 8, 2025
Posted by: Anonymous
Verified Purchase:Yes
This phone has everything I need and works super fast
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Significant improvement vs. S23+
on November 8, 2025
Posted by: BobbyJoe
from Michigan & Florida
Verified Purchase:Yes
S25+ is faster (in all respects) than the phone it replaced (S23+). Graphics and audio improved, although the 25+ is slightly smaller than the 23+ :-(. Meaningful trade-in value caused me not to wait for the 26+.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Plus great product
on November 6, 2025
Posted by: Dick
from Prescott, Arizona
Expertise:Intermediate
Verified Purchase:Yes
I consider the S25+ the best Samsung product of the S25 series. My previous phone was the S23+.
Response from Samsung USBy R&R Team, November 6, 2025
Hey there Dick, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are finding this to be the best new device, and a great upgrade from your previous phone. We would love to hear from you again if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung did it again with Galaxy S25
on November 5, 2025
Posted by: Josh
Verified Purchase:Yes
I absolutely adore my new Samsung Galaxy S25+. This phone does pretty much everything by itself. It's designed to think of everything you might want to do and make it simpler. It's a new world! And it's beautiful!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the galaxy s25
on November 4, 2025
Posted by: AnnT
Verified Purchase:Yes
Like the galaxy series, I tried Google pro it just wasn't the same. The only downfall is Google apps taking over the TM I prefer the samsung messaging app.
Written by a customer while visiting Samsung US
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