Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Posted by: Eon H
from San Antonio, TX
Verified Purchase:Yes
I love this phone. Its so cute. I love flip phones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you for sharing your love for the Galaxy Z Flip6, Eon! It’s fantastic to see that you find it cute. Our design team truly aimed to create something that stands out. You’ll be excited to know that this model features the first-ever 50MP camera on a flip phone, letting you capture stunning photos while keeping that fun, compact style. Plus, the Z Flip6 is engineered for endurance and has been tested and verified for at least 200,000 folds, which translates to around 10 years of approximate use. We hope you continue to enjoy your experience with the Z Flip6. If you ever have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 2, 2025
Posted by: Rmfj69
Expertise:Intermediate
Best phone ever had! I love it thanks Samsung! Your the best!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
On the fence
on June 4, 2025
Posted by: Twizted_Tilly
I'm still on the fence with this device. Fist thing, Samsung had gotten so cheap they don't even give you a plug to charge your device anymore. For what you pay, you could give us a plug. I'll update after I've had this phone a little longer
Response from Samsung USBy R&R, June 6, 2025
Hola Twizted_Tilly,
Thank you for sharing your early thoughts! We appreciate you giving the Galaxy Z Flip6 a shot; it’s a bold step into an iconic design that merges modern innovation with foldable convenience. We appreciate you giving the Galaxy Z Flip6 a shot; it’s a bold step into an iconic design that merges modern innovation with foldable convenience. We appreciate your feedback on accessories and understand the importance of every detail in creating a seamless setup. That said, we are excited for you to continue exploring the capabilities of this device. From Flex mode to multitasking and camera creativity, the Z Flip series delivers a unique experience that’s anything but ordinary. We are looking forward to your updated impressions! Thanks for choosing innovation with Samsung!
-Ty
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Thank you for sharing your early thoughts! We appreciate you giving the Galaxy Z Flip6 a shot; it’s a bold step into an iconic design that merges modern innovation with foldable convenience. We appreciate you giving the Galaxy Z Flip6 a shot; it’s a bold step into an iconic design that merges modern innovation with foldable convenience. We appreciate your feedback on accessories and understand the importance of every detail in creating a seamless setup. That said, we are excited for you to continue exploring the capabilities of this device. From Flex mode to multitasking and camera creativity, the Z Flip series delivers a unique experience that’s anything but ordinary. We are looking forward to your updated impressions! Thanks for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cathy M
from Corpus Christi, Tx
Expertise:Expert
Verified Purchase:Yes
Amazing pbone and super happy with purchase. Samsung always gets items shipped out super quick with best discount offers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, June 6, 2025
Thank you for sharing your excitement, Cathy M! We are thrilled to hear how much you're enjoying the Galaxy Z Flip6. The sleek design, standout performance, and premium features are all part of what makes the Galaxy Z series a unique experience, and your feedback reminds us why we love what we do. Thank you for being part of the Samsung family.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Yside
from MD
Expertise:Intermediate
Verified Purchase:Yes
I tried to get another Samsung device but could not let go of the compact and classy nature of the Z flip6. Samsung made the upgrade smooth and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, June 13, 2025
What’s up Yside,
Thank you for your thoughtful review of the Galaxy Z Flip6! We are thrilled to hear you are enjoying its compact, stylish design and smooth performance. The Z Flip6 was designed to turn heads and elevate everyday functionality, and it sounds like it's doing just that for you. We strive for intuitive, reliable, and enjoyable from the start. With its power, multitasking capabilities, and elegant form factor, the Z Flip6 is the perfect blend of innovation and style. Continue to enjoy every moment of unfolding into a whole new way to interact with your world, compact, bold, and uniquely Samsung! Thank you for being part of the Samsung community.
-Ty
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Thank you for your thoughtful review of the Galaxy Z Flip6! We are thrilled to hear you are enjoying its compact, stylish design and smooth performance. The Z Flip6 was designed to turn heads and elevate everyday functionality, and it sounds like it's doing just that for you. We strive for intuitive, reliable, and enjoyable from the start. With its power, multitasking capabilities, and elegant form factor, the Z Flip6 is the perfect blend of innovation and style. Continue to enjoy every moment of unfolding into a whole new way to interact with your world, compact, bold, and uniquely Samsung! Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and a good fit for my purse
on June 7, 2025
Posted by: Samsung flip phones
I love this phone because it fits in my pocket and purse! It does excellent pictures!
Written by a customer while visiting Samsung US
Customer Rating
1
Ad pops up
on June 9, 2025
Posted by: Mipi
This phone may look cute, but I haven't had it for a year yet and I'm trading it in. Every time I unlock my phone, an ad pops up. It's very annoying 😑
Response from Samsung USBy R&R, June 11, 2025
Ahoy Mipi,
Thank you for sharing your thoughts with us. The Galaxy Z Flip6 is crafted with features that have garnered positive feedback from customers, thanks in part to our marketing promotions. It’s a fantastic way to stay up-to-date with new features and products that may capture your interest.
Pop-ups are often utilized for advertising and can manifest in various ways, such as ads, notifications, or rewards. They may appear in your browser window when using the internet app or open in new or separate tabs. Ads can also pop up while you’re using different apps or even on your Home screen.
Typically, pop-up ads are linked to a third-party app that you may have recently installed. It’s a good idea to eliminate these distractions to regain your phone’s full functionality and enjoy a smoother experience. The source of the ads may vary, whether they are coming from Samsung, your carrier, or a specific app you’ve downloaded. Please consult the guide “Manage pop-up ads on your Galaxy phone,” tailored to your particular situation, for practical solutions. We appreciate your feedback and are delighted to have you as part of the Samsung community.
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
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Thank you for sharing your thoughts with us. The Galaxy Z Flip6 is crafted with features that have garnered positive feedback from customers, thanks in part to our marketing promotions. It’s a fantastic way to stay up-to-date with new features and products that may capture your interest.
Pop-ups are often utilized for advertising and can manifest in various ways, such as ads, notifications, or rewards. They may appear in your browser window when using the internet app or open in new or separate tabs. Ads can also pop up while you’re using different apps or even on your Home screen.
Typically, pop-up ads are linked to a third-party app that you may have recently installed. It’s a good idea to eliminate these distractions to regain your phone’s full functionality and enjoy a smoother experience. The source of the ads may vary, whether they are coming from Samsung, your carrier, or a specific app you’ve downloaded. Please consult the guide “Manage pop-up ads on your Galaxy phone,” tailored to your particular situation, for practical solutions. We appreciate your feedback and are delighted to have you as part of the Samsung community.
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Clunky, Expensive, but fits in my shirt pocket.
on June 10, 2025
Posted by: FormerZOwner
from AZ
Expertise:Intermediate
Verified Purchase:Yes
Compared to the Motorola Razr, it is big, fat and clunky. Front screen is of minimal utility. And the phone is grossly over priced.
No, I would not recommend this to a friend.
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip6! We appreciate your perspective. We want to highlight that the Galaxy Z Flip6 is lighter and more compact than ever before, featuring a modern, slim, and sleek design that enhances its portability. We see that you mentioned the front screen's utility, and we’d love to share that the Cover screen, also known as the Flex Window, includes exciting new Galaxy AI features. With Generative wallpapers, suggested messaging replies, and even the Camera app’s Auto zoom ability, it enhances your experience in creative ways. Plus, you can easily access your widgets, open apps like Samsung Wallet, and receive voice assistance from Bixby right from the Cover screen. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US