Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Posted by: Bill J
Verified Purchase:Yes
Great device, have had all the Z-flips, so satisfied with each! Purchase and trade-in so simple.
Written by a customer while visiting Samsung US
Posted by: Samsung Test User
Expertise:Expert
Verified Purchase:Yes
Not ideal. The screen makes a terrible crunchy sounds everytime. I open and now I can't return it for my old phone. Keep your flip 5 if you still have it. Not worth it. So disappointed with Samsung and this device.
Response from Samsung USBy Social Commerce, August 6, 2024
Hello Keep,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Z Flip6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: Wayne
from Columbia, SC
Expertise:Intermediate
Verified Purchase:Yes
It's a flagship phone with so much versatility. As long as they keep this up I will never go back to a boring phone, hahaha.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Herb
from Augusta Maine
Expertise:Expert
Verified Purchase:Yes
Love my Z Flip 6. Absolutely one of the best phones you can buy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Txmusicnotes
from San Antonio
Expertise:Intermediate
Verified Purchase:Yes
Solid build! Great looks! Wonderful feel in hand or pocket. Fits in purse. Best pics of any phone I've had... Including some Ultras. Works great with MagSafe cases and chargers. Battery lasts all day under heavy use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Oltechi
from Marin Iowa
Expertise:Intermediate
Verified Purchase:Yes
Had the Z Flip 3,4and 5. The Z Flip 6 is definitely the best! The outside screen is amazingly useful. AI, speed, battery are all great improvements.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AJFLIP
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Loving it! The look. The big screen cover. The crispy-ness of all the pictures are just amazing!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Landon
from Phoenix, AZ
Verified Purchase:Yes
Inner screen is not durable at all. Outside screen is too hard to work perfect
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US