Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Posted by: Bryan
Expertise:Expert
Verified Purchase:Yes
Photo quality is horrible.Grainy. Crease is too deep and screens sounds like its separating.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 6, 2024
Hi Bryan,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. Please take a moment to review, "Care for your Samsung foldable phone" to learn a wealth of information about keeping your device in pristine condition. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. Please take a moment to review, "Care for your Samsung foldable phone" to learn a wealth of information about keeping your device in pristine condition. If you would like to share additional feedback with us or if you have any questions for us after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: JayY
from Longs, SC
Expertise:Intermediate
Verified Purchase:Yes
The phone itself is awesome but be very careful about the trade-in value. I sent in a flip five that I had been using 2 hours before I packaged it. The screen protector needed to be replaced. They sent me an email yesterday stating that either the phone wouldn't turn on or the screen was cracked. Both are garbage and they is virtually no way to get a hold of Samsung to talk to them about it. I highly recommend the phone itself.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diane McVey
Verified Purchase:Yes
This phone replaces a Flip 5 that got viruses that could not be found. I love this phone. It does things that I'm still finding.
Written by a customer while visiting Samsung US
Posted by: Adalet
from Az
Expertise:Expert
Verified Purchase:Yes
It's not the biggest change from the flip 5. But if you're a specs kind of person it will be. The phone is brighter quicker and has a more expensive feel to it. It is now dust resistant wich is awesome!. The new ai features are fun to play with. Overall it's a great phone best flip phone on the market hands down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mr_rjones
from Beaumont, CA.
Expertise:Expert
Verified Purchase:Yes
Last Flip I had was the 4 and this one is like night and day. Way better battery, not on S24 Ultra level but im able to get through a full work day. Camera is an absolute upgrade pictures are great but Im not a photographer just a regular user. I definitely feel like the Flip series is going in the right direction.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: RYONS
from Orange County, CA
Expertise:Expert
Verified Purchase:Yes
Probably because coming from S24+ and Fold, this Flip feels... flimsy. The hinge is ok, but it's the weight and bulkiness makes this phone not a single hand operable one. This is pretty much eliminated the purpose of a smaller/flip phone. I have that desire of getting a phone that brings me the nostalgia of 'flip up', but not with 2 hands.
Needless to say the compromised camera quality. It's like went to a bar that doesn't serve alcohol, what's the point of that buying a Samsung without its advantage over other brand?
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hi Ryons,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your directness as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. Your Galaxy Z Flip6 also has 300mAh more battery capacity compared to Galaxy Z Flip5, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip. The Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. If you would like further assistance or if you have any questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your directness as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can feel confident with every fold of your device, thanks to Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Flip6 is more compact and has a new floating design compared to Galaxy Z Flip5, giving the effect that the display is floating on the frame. It also boasts a bold camera rail detail. Your Galaxy Z Flip6 also has 300mAh more battery capacity compared to Galaxy Z Flip5, a 50MP wide rear camera and the first ever Vapor Chamber cooling system on a Galaxy Z Flip. The Z Flip6 comes equipped with a 50MP wide rear camera and ProVisual Engine for pictures that are brighter and crisper. When taking portrait pictures, both you and your subject can preview the image thanks to the FlexWindow. You can even go fully hands-free with FlexMode making selfies easier than ever. The FlexCam is designed to elevate the selfie experience by making it hands-free from the rear camera. Auto Zoom helps you effortlessly capture your best angle by zooming in or out on your subjects, and then provides a preview from the FlexWindow. AI zoom then ensures top quality for your pictures. If you would like further assistance or if you have any questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: ckof
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
Much faster than the 5. Automatic screen dimming and other enhancements including the camera make it worth the upgrade. I wish Samsung would have given me more for a 5 trade-in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amiel
from San Jose
Verified Purchase:Yes
I just switched. Not bulky, lighter, slimmer and nicer design.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US