Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Posted by: Angela
from Florida
Verified Purchase:Yes
Great so far. Can't figure put how to use some AI items
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chad Austin TX
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the phone and the trade in couldn't have been easier. The large external screen is nice, and I like having the battery work better again.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gym Optiplex
from Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
I love how or fits in my pocket, and it has a very solid and satisfying feel when closing. Overall, I find it an elegant approach to having a large screen, while being satisfyingly small when put away.
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Posted by: Unsatisfied Customer
Expertise:Expert
Verified Purchase:Yes
Already have a weird light streak on the folding area within less than 2 weeks of owning it. It was a hassle to get answers on how to get it fixed without paying for repairs. Apparently, it falls under warranty but only because it's been 2 weeks. Also, camera sucks unless the pictures are at arm's length.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 6, 2024
Aloha,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the neighbor's pool with our phone in hand, to dropping and shattering the screen as we carry in the last bag of groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! You can feel confident with every fold of your Galaxy Z Flip6 with the ultimate peace of mind. Galaxy Z Assurance! The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Feel free to contact Samsung Support if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: Justin20322
Verified Purchase:Yes
Great phone and works great. Although I wish the cover screen features will be improved. I also noticed using Google maps on the cover screen with drive mode causes the screen to be unviewable
Written by a customer while visiting Samsung US
Posted by: Junyoung
from WA
Expertise:Intermediate
Verified Purchase:Yes
I like the material & design. Got slimmer than previous model
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Adams
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from my Flip 3 to the new Flip 6. I can't go back to the standard, huge smartphones now that I've had a flip phone for 3 years. It is so convenient to carry and manage, and I love being able to check my notifications on the front cover screen now (and other things, like controlling the music) without having to open up the phone every time. So far, I'm loving the switch and the upgrades Samsung has implemented since the last version I got.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: tomthewise
from St Paul, Minnesota
Expertise:Intermediate
Verified Purchase:Yes
This is a major update from my Samsung Flip-4. Smoothness, speed and ease of set-up are all improved. The size and practical applications available on the exterior screen means far less need to open the phone throughout the day. For a first time user a the Flip phone, or an owner of a Flip-3 or 4, it is well worth the investment. And I haven't even started explaining the camera upgrades!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US